Lost package

They UPS said they delivered my package to my front door! It was not we have a long driveway because we live at a lake. All my deliveries have always come to my front door. Three days later my husband found the package by rock boxes by the garbage at end of my driveway all wet. This is not OK!!!
View full review
ID
#4444401 Review #4444401 is a subjective opinion of poster.
Location
Cottage Grove, Oregon

Damaged delivery

UPS is just ignoring this problem of my packages being ripped open and nearly destroyed and stuff missing WTF
View full review
ID
#4444015 Review #4444015 is a subjective opinion of poster.
Location
Gowanda, New York
New Reviewer

Every effort to communicate with them was a minefield.

You have the worst communication strategy, and the worst customer service thai I have experienced on my long and fruitful life.

User's recommendation: Don't bother. Use someone else. As to the question below, you have to be able to communicate to get information.

View full review
ID
#4443931 Review #4443931 is a subjective opinion of poster.
Location
Dallas, Texas

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

I need to know the status of my priority mail...

I need to know the status of my priority mail sent on2/22/2023 is. I only tracked it until 2/28/2023. Since then, I keep getting that it’s on transit! The tracking customer care number I call is not of any help! The bot keeps asking to repeat the tray number which I’ve done several times. The bot can’t recognize the number and keeps asking me to call when I have a “ tracking number”!! Very frustrating! May I get help please!
View full review
ID
#4449110 Review #4449110 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Delivery

Door bell not working and my dog was barking. So by the time I walked to the door their was this note. I dont no when the next delivery is, so can they knock on my door and wait until I get to the door to answer. Thank you, Madeline Arroyo Notice number is 9209 42** **0 1
View full review
ID
#4442265 Review #4442265 is a subjective opinion of poster.
Preferred solution
Delivery date and appropriate time

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Shoddy delivery

UPS - Shoddy delivery
UPS - Shoddy delivery
The driver threw my package out beside the road about 200 yards from my home. I would not have know it was there if a neighbor had not called me. I request to be contacted.
View full review
ID
#4441948 Review #4441948 is a subjective opinion of poster.
Location
Lawrenceburg, Kentucky
Preferred solution
Apology
New Reviewer

Trouble logging in to mobile app

Absolutely the worst customer service I have been unfortunate enough to encounter. Acct canceled,for the 5th time.

User's recommendation: Don't bother!

View full review
ID
#4441421 Review #4441421 is a subjective opinion of poster.
Location
Plano, Texas

Damaged package - worst customer service ever

UPS - Damaged package - worst customer service ever
UPS - Damaged package - worst customer service ever
UPS - Damaged package - worst customer service ever
When you call, they will not let you connect to an agent. They put you in virtual telephone hell! I want to report a damaged package and I can't! Do not use UPS

User's recommendation: Do not use UPS!

View full review
ID
#4441337 Review #4441337 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Because your All a bunch of ***

Can't find the only house on my block. And refuse to get it right they keep ripping me off. And steeling my packages

User's recommendation: Us some one else.

View full review
ID
#4441268 Review #4441268 is a subjective opinion of poster.
Cons
  • Suck
Loss
$75
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Not delivering my packages

You lost my package and you put it on some other company you do not take responsibility for losing my package because your driver's can't find my house the only house on my block are they stupid.dhip

User's recommendation: Us some one else.

View full review
ID
#4441226 Review #4441226 is a subjective opinion of poster.
Location
New Town, North Dakota

Driving

UPS - Driving
I know most people will complain about damaged packages or late delivery but my complaint is about their driving. My husband and children were driving down a busy Phoenix road and a UPS truck almost swerved into us. My husband honked and as we drove by he flipped us off. When he saw me with my camera he would not pass us again so I could take a picture. Absolutely appalling behavior. I have a photo of the front of the truck and number.
View full review
ID
#4439671 Review #4439671 is a subjective opinion of poster.
Location
Phoenix, Arizona

Claims department night mare!

We shipped a package from Philadelphia to Austin, TX. The package contained fragile items that were packed in a double box and bubble wrap. The box was wrapped with Fragile Items tape. Based on the tracking information package made it all the way to Austin undamaged and then reported damaged. I have been trying to submit a claim online, but the system does not recognize our account number. I was some how successful in reaching a live representative who supposedly create a claim and provided me with a claim number which is not in any system. I can't by pass the automated system no matter what.
View full review
ID
#4439029 Review #4439029 is a subjective opinion of poster.
Location
North Wales, Pennsylvania

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Missing packages