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I have been sent notice four days in a roll that my package is coming. However now i am still waiting at 0615pm Friday despite the fact my notice said that my package is coming between 0115-0515. For the previous cancellation i only received the notice at the end of...
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1.0
#1380346
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IN MARCH 2018 MY FATHER PASSED AWAY SENT 4 BOXES FROM N.Y. TO FLORIDA. ONLY RECEIVED 3 BOXES CALLED U/P/S NUMEROUS TIMES WAS TOLD 3 TIMES TO FAX PAPER WORK IN ,ONCE IS NOT ENOUGH.IT IS OCTOBER AND STILL NO WORD ON LOST BOX WAS OFFERED 100.00 DOLLARS THAT COST ME 44.00...
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#1379769
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Had a perishable package to be delivered sept 26, found out on web site ups said no one home. Not true waited all day no one came to my door. Saw on your tracking page another delivery was for today but again delivery person said no one home. Not true again was home...
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3.0
#1379528
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Within 60 days Ups has caused mr grief. The first time the driver delivered my products to the neighbors.I was expecting company from out of town remodelled bedroom.Bought new bedroom comforter set drapes the works. Had to wait 10 days for replacement. Paid extra for...
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#1379375
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we get 3 to 4 packages a week. for 6 month i get 2 overnight packages a month. if we dont have a regular package as well as the overnight, the ups driver will put a comment that we were not home, or address not found, yesterday i was standing in the middle of the...
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2.8
I didn't like
  • Customer service
#1378904
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My cell was broke I had insurance on my cell they ship me out another phone UPS delivered it to my apartment left the package at the front did discuss a signature required at 3pm when got off work someone taken the package. I call Ups gave them the tracking number....
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2.5
#1378649
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I have no complaints against any of the drivers. They have been to my house often. They are so overworked. My complaint is I ordered a casting kid for my vet so we could have a casting done of his leg. It was either surgery or having a brace made for his leg. I made an...
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3.1
I didn't like
  • Lack of accountability
#1378568
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I’ve been letting UPS slide and have not been complaining but today broke the camels back. I payed for express shipping so I know exactly approx time my package would arrive. Well today the driver did not ring my door bell. I thought I was lucky bc I heard the truck...
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1.0
#1376270
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Ups - Very Very Bad.

Terrible incompetent customer service after 2 in a row of my $700 parcel being "out for delivery" i contacted them and they weren't real clear at all when i asked them what was going on. Never to use them again Wtf
1.8
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Reliability
Staff
Tracking Tool
Turnaround Time
Value for money
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Bloomfield Township, Michigan
#1375615
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delivered 3 packages to the house next door and our mailboxes are 60 feet apart. have it on our security camera! what dumb *** that is 3 packages this year alone! (2018) Hire people that have a 6 grade education and that knows numbers! if not, I know my 8 year old...
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Anonymous
Anonymous

Put visible number on your house or near your driveway that can be seen from roadside dumba..

#1375023
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