Not resolved
Customer service

USP tried to deliver my package and I wasn't home. They left a note on the door which stated my signature was required.

They never attempted another delivery. I got online to track the package and it said it was at the UPS facility waiting for pickup. I contacted UPS and they said I requested to pick it up. I ask when did I do that?

They couldn't find where I made the request but said an agent made the request. They apologized and asked if they could send it out the next day. I said that would be fine. They sent it back to the sender instead of sending it to me.

I was outraged! Worse service ever.

Forget about customer service, they are useless and only offer apologies.

Product or Service Mentioned: Ups Pick Up Service.

Reason of review: Poor customer service.

Monetary Loss: $300.

Preferred solution: Deliver product or service ordered.

I liked: Tracking tool.

I didn't like: Worse experience ever, Poor customer service, Customer service agent.

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