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Good morning:

A note was left in my door to contact a phone number from ups at

407-767-1065. I called the number this morning and a female answered the

phone and told me it was in regards to a package that I never received.

She was extremely hostile and told me that ups will no longer delivered to

our address.

I was extremely confused because we are the victim on this

matter and she was talking to me like I did something wrong, she continued

to yell at me and call me all type of names at the end she hung up on me.

I tried calling back to speak to a supervisor, and she's been hanging up on

me every time I call. Can someone please help me with this matter since I

called the 800 number got someone on the phone from another country to go

on tell me that you guys don't have a customer relations number.

So before

I call the media and let them know that I am being discriminated against

for being Hispanic I expect at least a call from a supervisor. I could be

reached at 484-269-6128.

Thank you

Monetary Loss: $678.

Preferred solution: Full refund.

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