Package 1z9y1r48p292

This item was supposed to be delivered in 1 day, it is for a cancer patient, this item was supposed to stay cold (in big letters on the package).

Instead your company delivered it in 5 days, the driver delivered it on August 23 and lied on his paper, he wrote he delivered it on the side gate, we dont have a side gate, left it 500yrds from our house, in the street next to the mailbox in the hot sun, we have a nice driveway to the house but he was to lazy or too much in a hurry.

Your company doesnt let the customer answer that the package wasnt delivered.

I called yesterday 8-23 at 1:30pm, spoke with a rep and was promised a supervisor callback within the hour, it never happened. At 3pm I started calling your company 10 times at least, never got a representative who spoke proper English, I got The Philippines, Egypt, Jamaica, it was horrible, I called your local store for a different number but no luck, you have only 1 number and there is never a representative in the USA that answers. I am in California, pay you in American dollars and expect to speak with an American representative.

This is the third time Im requesting a callback from a supervisor.

818 731 ****

Sent from my iPad

User's recommendation: Callback.

Location: Los Angeles, California

Do You Have Something To Say ?
Write a review


You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

UPS Reviews

  1. 1747 reviews
  2. 393 reviews
  3. 168 reviews
  4. 54 reviews
  5. 55 reviews
UPS reviews