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Hi RUSSELL, you have a parcel coming tomorrow.

Estimated Delivery Date: Tuesday, 11/08/2015

Estimated Delivery Time: End Of Day


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Hi i just spoke a manger called Phique i was complaining about an item that didnt turn up on the day and she was extremely ignorant she was talking over me was very unfriendly was not letting me speak just *** right ignorant how do you have people like this working for your company there a way in talking to people and this respectful respectfulness is completely unexceptionable i said if keeps talking the way she is will refuse to use your service again there's different company i can use but i use ups how there she talk to me like im a peace of *** im a customer require a certain customer service that's respectful and appreciate some courtesy when i call up and speak to a manger what kind of business are you running at ups having people like that working for your company i was calling up because i had a day off work waiting for a delivery that did not turn up and lost a days wages because of it and she didn't have a care in the world she could not care less about what i was saying. She then hung the phone up on me my blood is boiling right know i work in customer services and i would never treat customers like this and she is working for a big company like ups. Ups should be ashamed off them self for running a services like this. If you don't deal with this complaint i will not leave this matter until its dealt with. My name is

Russell Tanner my number is 07976380400

Reviewer is in unhappy mood. This person stated that there is a room for improvement of poor customer service. Please immediately contact the author of this review to discuss problem with delivery of ups delivery service. UPS needs to read this review and look into the issue (if any) according to poster's claims.

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