Collection At UPS Drop Off Point
I recently used a collect at UPS drop off point service for a delivery from Decathlon but I was not permitted to collect the item without a passport or driving licence (photo id). I protested that no instruction of the requirement of a photo id had been given to me and no such rule existed on the UPS site but the agent could not release the package.
I contacted UPS UK and an agent arranged to have the package delivered by today. It is after 8:30 PM and UPS is closed but no delivery because the package is still at the drop off point. Nobody from UPS turned up!
Am I happy to recommend this company. *** no, Ultra Poor Service!
Reason of review: Not permitted to collect my package and unacceptable customer service.
Preferred solution: Let the company propose a solution.
UPS Cons: Bad service, How they mess up over and over, Delivery drop.
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
Well no *** your going to need some sort of id...that's just common sense ...sorry but that's not ups fault that is on you...