Not resolved

After doing business with UPS for 20 years, I've had 3 'claims' of late payments from them in the last which cost me 6% of the total bill. So on the last bill I sent two checks in one envelope.

They cashed one and claim I didn't send the other.

They think it's a simple matter to just send another check but (a) if I do, the stop payment on the other one is $35...about the same as their penalty interest and/or (b) if I don't stop payment and send in another check and they 'find' the original one, they'll deposit it as well even though I won't owe them that money. A scam to increase their revenue?

Reason of review: Problems with payment.

Preferred solution: I want them to 'hold' this 'late' payment for 14 days to make sure they don't 'find' the check and I want any late fees removed..

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