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I spent an hour on the phone being circled between customer service and tech support because UPS.com had proivded me with a Revised delivery date that was incorrect.I spent the majority of my time on the phone with an incompetant superviosr who wouldn't file a complaint.

She sent me to Tech Suppor; Tech support sent me back to Customer Service where a gentelman not only filed the complaint but found away for my package to be delivered ahead of schedule in under three minutes.

All I wanted to do was file a complaint and they kept blaming it on the other side.Apparently, they don't want to improve their systems and would rather have my companies business sent through FedEx instead.

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Zach09
#84880

UPS is who the complaint is about

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