I thought that when you ordered anything of value from a big-name company, it would be sent signature-required. It is then that you receive the UPS sticker notice and can plan to be home for its delivery.
That's the way it usually works for me. Well, this time, for a big-ticket, small-package item, the driver used his/her "discretion" and left the package AT THE FRONT DOOR without bothering to obtain a signature. By the time I got home the package had vanished. The drivers know that people walk through neighborhoods or follow their UPS trucks and steal packages.
Then you call their RUDE customer service and they say you have to make the shipper start a trace, even when the UPS system says that the package was delivered and the driver just left it at the door.
Careless UPS drivers promote thievery. I am pissed!
Product or Service Mentioned: Ups Delivery Service.
Monetary Loss: $250.