The UPS driver left a cardboard box full of expensive college textbooks in wet snow. He threw it onto the deck instead of walking 15 ft to the door; did not ring the doorbell.
Luckily, we were home, saw the truck come up the driveway, and went out immediately - or else the books would have been ruined. We had each gone to separate doors to receive the package, but the truck drove away so we went out to look for the box. In a matter of seconds, the bottom flaps of the box were already soaked through.
Very lazy, careless, and *** employee!!! And the UPS website limits complaint emails to a few characters, so they obviously don't want to hear about it.