My husband ordered a radiator on Wednesday, guaranteed delivery by Friday, took Friday off work, waited all day. Got up Saturday, checked the tracking, on the truck, will be delivered by end of day.
Then it just disappeared from tracking. UPS says, "well it should have been delivered yesterday" duh, you think. "I don't know where it is, sir. We're going to have to locate it, you should have it by Tuesday."
Last spring they sent a desk my son ordered to the wrong city.
Got it a week later, box was destroyed and taped back together.
Minimal damage to the desk. This place is ridiculous.