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I asked UPS to redirect a package which was sent to me. Called the customer service line. They said it would be $6 for admin charge...fine. They then said there would be a transportation charge. I said how much is the transportation charge to this other address? (I gave them the new address). They said they didn't know and the computer couldn't tell them. Ok....

It's like going to a restaurant, asking how much the steak is, and the waiter can't tell you.

Of course, in their defence, I'm sure I'm the first person in the entire history of UPS to make this incredibly outside-the-box request.

How pathetic...

Product or Service Mentioned: Ups Delivery Service.

Reason of review: Order processing issue.

Company wrote 0 public responses to the review from Sep 01, 2015.
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Thats ups way of being nice to scammers. Only the shipper can redirect package unless first attempt has been made.

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