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I asked UPS to redirect a package which was sent to me. Called the customer service line. They said it would be $6 for admin charge...fine. They then said there would be a transportation charge. I said how much is the transportation charge to this other address? (I gave them the new address). They said they didn't know and the computer couldn't tell them. Ok....

It's like going to a restaurant, asking how much the steak is, and the waiter can't tell you.

Of course, in their defence, I'm sure I'm the first person in the entire history of UPS to make this incredibly outside-the-box request.

How pathetic...

This reviewer shared experience about order processing issue and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Ups. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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Anonymous
#1029418

Thats ups way of being nice to scammers. Only the shipper can redirect package unless first attempt has been made.

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