State: California City: Los Angeles Clear all filters (97 of 5240 reviews match)
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I was shipped extremely urgent and time sensitive documents overnight with a required signature. The envelope was lost. After a week and a half, an "investigation", and some shoulder shrugging I was simply told it was "nowhere to be found" and refunded the shipping fee...
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1.0
#1236195
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In the past, if you weren't home when a driver attempted to deliver a package, they would make a second attempt the next day...and perhaps even a third attempt on Day 3, before sending it to a holding location. Now, they're doing it after just one attempt! Can't wait...
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SuperPointer
SuperPointer

Unfortunately I have to agree with you on this. Been using them a long time and I've watched it go south over the last decade or so.

I liked
  • Delivery was attempted on the day advertised
I didn't like
  • Delivery was not reattempted
#1233692
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Surprise-Surprise-Surprise (in Gomer Pile voice) I have had more trouble with this company than you can shake a stick at. If it were up to me I would never never have them deliver anything. They don't stop to read the address, if it is an address close to where they...
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#1058369
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Ups Delivery Service Review

i live in las vegas and henderson is basically apart of las vegas, and it says my package has been deilivered to the wrong post office and its in henderson and its been three days since it said that and it still hasnt arrived.
3.8
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#934941
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Ups Delivery Service Review

They first said it was lost, then It was deliverd 2 months late after I forgot about it, and it was burnt and opened.
1.5
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Diversity of Products or Services
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#919028
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Ups Delivery Service Review

Ups lost my over night package, asked to have Baldwin park superviser call me back and he never did. The said i can pick up package in one hour and the package was not there. Called 800 number and after a hour on hold hung up because there was no superviser to call me back. They do not care about customers.
1.1
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Diversity of Products or Services
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#910321
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This Union, has employees/drivers that go around harassing people, along with DHL, Fascist express, Aramark, they participate in harassment campaigns against inviduals. The way it goes down, is their vehicles bearing their logos follow, stalk,harass an individual...
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1.0
I liked
  • Seem like a good service for the most part
I didn't like
  • Secret harassment campaigns
#800326
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I HATE UPS IN THIS AREA idkw if he has ex girlfriend or ex wife that lives in this apartment albverstone blvd westchester mexican chubby 5ft7 blk hair dark skin this guy late 40s early 50s has so much time on his hand. I cant even open my blinds without him parked...
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#782067
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UPS has the worst customer service . The delivery persons are not honest they will just update tracking history without even attempt to deliver the package very poor service customer service are not knowledgeable . UPS need to take action on entire employees and...
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#780712
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UPS next day air delivery needs to be canceled
had a very important tim sensitive package shipped via UPS, not my choice, and it never arrived on time, it was left behind at their los angeles facility and on their tracking system online it said it would be delivered at least one business day later. my client left...
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1.0
I didn't like
  • Inaccurate tracking
  • Estimated delivery time
  • Dealing with ups its disgusting
#740153
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