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UPS - If you live in the hood, don't be shocked if you never receive notices or packages

1.5
Details
I have been chasing something that was overnighted to me since last week only to find out it has been at an access point the whole time. Because I received no notice it was even there. UPS is worse in poor neighborhoods, just like USPS.
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Review
#1707023 Review #1707023 is a subjective opinion of poster.
Service
Ups Overnight Delivery Service
Reason of review
Problem with delivery
Tags
  • Poor Service
1.0
Details
We live in a mobilehome park and the road speed is set 10 MPH for all vehicles. Everyday it seems the UPS driver or drivers speed well over the posted speed limit. Today he/she flew by my space well over the posted limit and I estimate to be at least 40 MPH and I could...
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Review
#1681023 Review #1681023 is a subjective opinion of poster.
Reason of review
Poor customer service
Tags
  • dumb driving
1.3
Details
Now I can see the reason for so few stars. It's obviously not just me. I receive the same supplies from the same company month after month the past year. However, they always delivered to my landlord's address, not me. My landlord told me to tell them to stop...
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Review
#1669822 Review #1669822 is a subjective opinion of poster.
Cons
  • Problem resolution
  • Poor delivery and poor customer service

UPS in San Jose, California - Chinese robo call

Caller ID 800-742-5877 09/26/19 1206 pm PST One of many chinese yapping robo calls Angry
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Review
#1664930 Review #1664930 is a subjective opinion of poster.
1.3
Details
twice UPS has send a broken receiver from California to Ontario Canada.I paid the fees $27.68 on both, then at the other end ,UPS has charge $35 Canadian ,saying it was a brokerage fees ) .it was never told to me the sender about that extra fee ,(the company had to pay...
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Review
#1643352 Review #1643352 is a subjective opinion of poster.
Cons
  • Fake excuses
Reason of review
Pricing issue
Loss
$125
Preferred solution
Full refund
Tags
  • UPS disproportionate fees
1.0
Details
The product which was supposed to be delivered to home address was sent not to the UPS access point as it was indicated on the missed the delivery first and only attempt info notice. After checking with the access point, it was found that item has never been delivered...
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Review
#1626419 Review #1626419 is a subjective opinion of poster.
Cons
  • Chain of command
Reason of review
Problem with delivery
Preferred solution
Deliver it today instead of Monday, as the weekend is the only time we can have some work done around the house
Tags
  • Never do business with UPS

UPS in Modesto, California - Useless tracking

1.0
Details
left small package at UPS store on 9 July about 10 am. Agent said I could track package using the 1tz..... tracking number on the receipt. It is now evening of 12 July. Tracking info tells me "package ready for shipping" 3 days sitting at dropoff location is unacceptable in my view. Customer service is as useless as the shipping dept. UPS has all the indicators of a company thats going out of business. caveat emptor
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Review
#1586563 Review #1586563 is a subjective opinion of poster.
Reason of review
Problem with delivery
Loss
$70
Preferred solution
Deliver product or service ordered

UPS in Compton, California - Unsatisfied customer

1.0
Details
order two items one got delivered the other didn't driver claimed that he couldn't find the address they promised they will delivered it today wasn't delivered today and I'm getting the run around it's mighty funny how my 1st pakckage came to my address with no problem but my 2nd package never arrived they claim they couldn't find my address when I called customer service I get some representative in Guatemala claiming she can help how so lady you across the country UPS is really getting ridiculouly lazy and inconsiderated the drivers don't want to do deliver packages
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Review
#1585465 Review #1585465 is a subjective opinion of poster.
Service
Ups Home Delivery Service
Pros
  • When package is delivered on time
Cons
  • Deliver to wrong house
  • Customer service agent
  • Lack of real empathy for customers
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Bad Shipping Practices
1.0
Details
6/20/19 9:45 am Central Time. Call UPS to schedule a pick of a package, return to sender the package was unopened. I talked to the customer service representative and she said it was scheduled to be picked up the next day, Friday, June 21. I asked if I needed a label...
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Review
#1570385 Review #1570385 is a subjective opinion of poster.
Service
Ups Ground Delivery Service
Cons
  • No way to actually talk to someone at ups in this us
  • No solution to the problem through customer service
  • Customer service in philippines
Reason of review
Problem with delivery
Preferred solution
Let the company propose a solution

Contact UPS Customer Service

Mailing Address:
UPS Corporate Headquarters
55 Glenlake Parkway, NE
Atlanta, Georgia 30328
United States
Phone:
(800) 742-5877
All UPS Contacts

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Fedex
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UPS in Auburn, California - Never Rings or knocks at the door

1.0
Details
Again today, received perishable item and there was no knock at the door or ring of the bell. I was in the kitchen and cooking dinner. Later on I went out to water my plants on the porch and there I see the items. When I opened the box it was defrosted and had to disgard. I am so angry, this happens many times because the guy is so damn lazy to do his full job. I live in Folsom, California the number was CA9556-03 tracking # 1Z0094170216067459. I want this individual fired!!!
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Review
#1558802 Review #1558802 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Problem with delivery