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The delivery driver left 3 notes on the door then returned the package to sender at 7pm on the third day. They tried to deliver it at 4pm.

No signature was required so the driver could have left it on the porch. I was told via customer service chat that it is at the driver discretion to leave the package. The house is at the end of a private driveway and not even visible from the street but driver still elected not to leave the package.

I was home at the time and in the basement. He just needed to knock loudly.

This reviewer shared experience about poor customer service and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with Ups. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

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