Barnoldswick, England
Not resolved
Customer service
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

UPS said my delivery was in transit and would be delivered today. It is now 07:06 pm and still nothing.

In fact the tracking details says it is still in S Korea? How can UPS say the delivery is on time when the tracking hasn't been updated for 2 days?I will never use this company again... I recently had another delivery from an excellent company that told me the day before delivery, 1, the time between 12:44 & 13:44, the delivery drivers name and photo and on the morning of delivery, that I was parcel no. 60 and Carl was delivering parcel no.

53. A map of where he was and he did make the delivery at 13:02. UPS really have so much to learn.

I will never understand why companies such as Apple use them. Totally disgusted.

Reviewer is in unhappy mood. This person stated that there is a room for improvement of false information posted on their computer system and statements not true. Please immediately contact the author of this review to discuss poor customer service of ups delivery service. Ups needs to read this review and look into the issue (if any) according to poster's claims.

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