A week 1/2 ago we ordered a dining set with 2 benches, a corner seat, a square table, and chairs.About three quarters of the things were broken, and we suspect that the UPS driver had broken it along the way.
One bench is broken, the corner seats leg is half taken off, the table and many other things are chipped. I asked the UPS driver why is the box ripped when we received it and he said he did not know, when he is supposed to take care of packages instead of break them open. A few days later, we filed a claim to UPS and they said they would bring over an investigator. No investigator whatsoever, and no response from UPS saying "We don't have on available" or something along those lines.
We've used UPS and none of our packages have been broken.
When we take it back to UPS, we fear they may deny it and hand it back over, saying that we broke it.Screw them, I don't think we'll use UPS again.
Monetary Loss: $900.