Not resolved

Driver not doing his job. Tells boss he tried to deliver a package that I paid $100 to deliver, TWICE and no one home.

Sorry pal, we were home both times. He NEVER came to the door. Customer service says, "OH MY, That's the driver's fault.". "Too bad customer, you can drive 20 miles to the distribution center and pick up your package".

"You want a refund?---call the guy you ordered from and tell him to ask for it"? WHAT? I paid for this delivery, not the guy I ordered it from. They just want to make it even harder to get a refund.

Why would I go back to the place I ordered from? Although, they DO have way better service than UPS.

Review about: Ups Delivery Service.

Monetary Loss: $100.

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