Bought a $5 guarantee delivery at UPS, Guilford, CT to Atlanta, GA.
Package (eye glasses for a trip) arrived two days late. Party already left for trip without glasses.
UPS said not guaranteed for adverse weather. But I bought a guarantee for three day delivery.
What does guarantee cover me for.
UPS did not give a refund. In addition they did not every refund the $5 for the guarantee.
This package was eye glasses for a seventy eight year old man, who was going on vacation. He left for the trip without the glasses. UPS sells a guarantee, with no accountability.
Monetary Loss: $22.