I brought two packages into my local UPS store in Oak Park, CA for delivery for Christmas to the East Coast to my nieces and nephews.One had a pouch to put the printed delivery slip in and the other did not as I had run out (once before I asked for pouches, they would only give me two).
They were very busy so they told me I can leave it and they would handle it for me. Well, three days go bye and I ask my wife why we have two boxes from the same company we order products from. She did not know so I opened the first one and it was MY package sent back to my house with a note inside saying they looked through receipts to figure out where to send it. I was pissed beyond belief!!
Of course this is Sat night so now I need to wait until Monday morning.
I went in, explained the situation asking for them to pay for the extra shipping to overnight it. They refused saying not their fault. I asked how not their fault when they promised to take care of it??
No answer...I walked out telling them my business is now all going to FedEx...
Monetary Loss: $100.