I ordered 5 things. 3 to be shipped via UPS, 1 via Fedex, and 1 via USPS. They were all around the same time period, starting January 30th, 1 or 2 days apart more or less. As we all know, there's been that recent winter storm that caused delays in many areas across the states. Fedex and USPS have been absolutely great in terms of delivery; USP is not.
February 2, 2011 was when all of the packages from UPS were supposed to arrive. I paid extra for 2-day shipping. Instead of that, I've only received 1 of the 3 shipments (and that was the last one I ordered, very late in the day). I've also been getting repeated "Out for Delivery" and "Emergency conditions beyond UPS' control" tracking statements one after the other. Not only are their delivery statuses misleading, but the roads have been PERFECTLY clear since that day.
So what's their real excuse? I tried contacting customer support via email and phone and I got were automated replies.
I don't know what this shows -- do they just not care about their customers, or are simply a highly unorganized delivery service?
Based on my Google searches, the probably don't deliver on Saturdays. Which is great...now I have to wait until Monday...