Additional Fees
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Price Affordability
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

I ordered a package from amazon and it was shipped with UPS.I unfortunately was a victim of theft during the holidays.

I have now ordered another package from amazon and it was shipping with UPS, apparently I now have a DNR on my address permanently from UPS. I was not informed of this DNR. I have called the facility in my city and talked to a manager by the name of Derek, & got hung up on during the phone call. He was completely rude to me and raising his voice and started to yell at me during this call.

I asked him for his worker iD and his area managers contact info and got hung up on.

This is not how you handle a guest.It sounds like they need to have a guest service class taught


Terms of Service
Post Comment

You May Also Like