1 comment
Not resolved

This happens all the time and I only report this case coz I am infurious about the way they deliver my pacakge this time.They made the first attempt on Thursday afternoon and I wasn't able to get it becoz I needed to work during the day.

The delivery guy left an infonotice on my door marking the 2nd attempt would be made on Friday after 5 pm. So I made my work arrangement to leave early so that I can get back home before 5. I managed to get at home at around 4:50 pm only to see another door tag and after I called the customer service, they told me the attempt has been made at 3;30 pm. I questioned them why they failed to abide by the said delivery time range.

UPS keeps telling me that was an estimate and the actual delivery time is completely based on the driver's free will. I can't believe how absurd their business rule is. If they cannot make a reasonable estimate, they can choose not to. Instead, they made a business promise, and when the customer made his arrangement trying to fit into their schedule, they violated it without any reasonable excuse.

And all the customer service reps said was it's not a reliable estimate. So they want me to convey this message to all the UPS customers including the businesses who still choose this company as their major deliverying vehicle, IF YOU CHOOSE UPS, YOU GOTTA STAY AT HOME ALL DAY ON THE DELIVERY DAY TO RECEIVE YOUR PACKAGE.

IF YOU MAKE MANY ONLINE PURCHASE IN A YEAR AND THEY ALL SHIPS WITH UPS, THEN PLEASE QUIT YOUR JOB!!!!!That statement has been confirmed and agreed upon by the UPS customer service Reps.

Review #401941 is a subjective opinion of a user.

PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Ups?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1006099
All the Driver can do is make a best guess estimate.
Drivers cannot predict the future as to what time the stops on their route will be delivered.
Guess he should get a new magic 8 ball that is more accurate!

You May Also Like

"UPS shows they left a package at my front door? It was left ON my truck hood, which was parked IN the street. Package was dirty like had..." Read more
"i ordered 2 books from Barnes&Noble.com. the box arrived opened and taped back shut with 2 little pieces of 1/2" scotch tape(the kind we all use to wrap gifts not..." Read more
"Two chests shipped by UPS were destroyed in transit. UPs refuses to accept liability and bounces me to the local shipping agent, who bounces me back to UPS. UPS then..." Read more
"UPS Claims DisputePackage was picked up by UPS at my home 2/15/13 (Friday) in DelawareThe item was wrapped and taped with card board, forming an inner box around the item,..." Read more
"I typed into google to buy tickets to see brisbane bronocos. The first website to show up was Viagogo. The website states..Concert & Sports Tickets at viagogo. Firstly it does..." Read more
"Only in Outer Space - IF there is life in outer space - would a "body tone" be magenta, or bright blue, or soft blue. I ordered a 6-pack of..." Read more
"I've been looking for a chance to buy such this pink knife. On other sites I can buy this model but only in other different colours. And finally only on..." Read more
" Philadelphia trans Dominatrix Mistress Tissa gave me an STI and has now destroyed my health, my marriage and my life, I've been doing BDSM sessions for over twenty years..." Read more