Customer service

I was home when the UPS truck came. I never heard the bell, no knock.

Saw the truck pull away with a card left on my door to go and collect the package. ( I don't drive and have a bad leg). I called UPS number they told me they will try to reach the driver and call me back. No call, I called three times and I got the same story.

No call back, no ups man, no package. It is utterly unfair that I paid 10 pounds only to watch the driver drive away without having made an effort. They never gave me the option for a redelivery as all they said was they will try to reach the driver.

That was 8 hours ago.

Reason of review: Problem with delivery.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Sep 22, 2014.
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