Not resolved
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Insurance Quality
Product or Service Quality
Tracking Tool
Turnaround Time
Value for money

I don't get it. The UPS driver never knocks or rings the doorbell.

There have been thefts in our area from people who follow delivery trucks and steal packages. We're retired and at home most days, all day, so all they have to do is knock or ring the doorbell and they can go about their business. It only makes sense and UPS could help curb any losses they might have to pay for in regard to package theft. I can't remember the last time a UPS driver knocked or rang my doorbell.

I've complained on the UPS site before it it seems to have no effect even though UPS "reached out" to me and said they would pass this information onto the local office.

Right. When given a choice I choose a delivery service that hires drivers that know how to knock.

Product or Service Mentioned: Ups Vehicle Driver.

Reason of review: Poor customer service.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Mar 07, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

You May Also Like