Well, UPS has done it again with yet another company from which I have ordered an item. UPS delivered my item to the post office.
Yep, each time I have had this happen (3 times so far. You'd think I would learn.), I have been informed that my item will be shipped by UPS to my home addres. I double and triple verify this before making the purchase. Each time I have tracked the shipment it has landed at the post office less than 1 mile from my home.
UPS does not tell anyone that they decide what parcels under 10lbs will be sent to the post office. The parcels just end up there. So, after being tossed between JC Penney, who by the way is savvy to the UPS antics, and UPS who read me thier standard "it is the contract", I am now the consumer caught in the middle. WITHOUT A KISS!
Sadly, I will not order anything ever again that is to be shipped by UPS. I am tired of this and now have no item to show for my payment. And, get this. There is no way that I can file a complaint with UPS!
They can screw up all the shipping that they want and never have to hear from a customer! Even their Customer Service Reps tell me that there is no way to register a complaint. So my final revenge is to talk to the company that I work for and request that they not renew their contract with UPS and negotiate a contract with a different shipping company.
I know that nothing is perfect in the shipping world, but there have to be better companies than UPS! Never again...never again...