The packages sent from Florida to the wrong address in Tennessee.....just 2 houses up the street. A person/relative of theirs came to that house and called UPS and asked them to return them.
UPS picked up packages and sent to hub for return to Florida. I called them and they first told me I called to have them sent back. When I told them I never called they said that it didn't matter it was too late. I explained there were medications involve, and even worse, safety issues due to domestic violence if they were sent back.
Worse...... I was told that if I had called a few minutes earlier it might have made a difference.......after I was kept on hold 25 minutes waiting for the superviser!!!! Inaddition, it says on the tracking that UPS tried to ascertain the whereabouts of the named individual.....I live two houses down, am well known in the area. And there is a shipper's phone number on the package.
What the *** did they do???? UPS NEVER AGAIN.
And if something happens to the package or party involved you will be held liable. And will likely be sued anyway!