Uncaring, unprofessional, lack of customer service, condescending attitude of the UPS delivery driver in South East Calgary, Alberta merely echoes the same characteristics of UPS, upon retrieving my parcel at a UPS Store. This *** would have his *** fired out the door in any other ligitimate business, but not UPS.

He will probably get promoted! Oh well, live and learn. What should have been a simple hold for pick up, turned into a fiasco of repeat visits to the UPS Store, and then waited for an hour for the driver to appear. I will never use UPS again and will pass this sentiment on to anyone else that is thinking about using this incompetent joke of an outfit.

Feb. 05/13)

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