your package is delayed to to adverse weather conditions. those this means that they can't deliver a package when the weather condions are not windy and a nice 65 degress.
Or just say sorry we f&*%up with your package let's see what we can do. I called to see what was the problem the customer service person said I am sorry do to this inconviniance your pachage will be deliver 5 day late.
Are you sorry or you just was trained to say sorry. I will never do bussiness again with UPS their are more cheaper shippers that are more reliable that this company.
Monetary Loss: $15.