your package is delayed to to adverse weather conditions.those this means that they can't deliver a package when the weather condions are not windy and a nice 65 degress.
Or just say sorry we f&*%up with your package let's see what we can do. I called to see what was the problem the customer service person said I am sorry do to this inconviniance your pachage will be deliver 5 day late.
Are you sorry or you just was trained to say sorry.I will never do bussiness again with UPS their are more cheaper shippers that are more reliable that this company.
Monetary Loss: $15.