My husband ordered a horse seat from Mexico, he paid $1,100.00 plus $300.00 for shipping. When we opened the box the horse seat was completely destroyed.
It was like a joke or prank for us. We called UPS to put a claim and they were supposed to pick the package the following day to investigate it and they didn't come. During that day 3 different representatives told me just to wait that they were coming. I missed a day of work.
I called UPS the following day and they said: I'm sorry for the inconvenience and told me that they were coming in two days. They picked it up and they hold the package over 2 weeks.
They don't want to pay anything. Its a complete untrusted company.
Product or Service Mentioned: Ups Delivery Service.
Reason of review: Problem with delivery.