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My Co. has been in business for 30 years and no one has treated us with such disrespect.

Three times they have assigned account numbers to us without permission to charge brokerage & duties on unsolicited samples. When we complained our service ( they have almost become an essential service!) and credit were threatened. Most recently they put one of these returns on customs hold in Kentucky and notified us with a garbled message off hours. Although the hold may be justified, there is simply no way to call them.

So far three long distance hours and time spent on hold. Simply stated they use goods as hostage to bleed all they can from you and clearly are excepting more business than they can handle.

Product or Service Mentioned: Ups Account.

Monetary Loss: $500.

Company wrote 0 public responses to the review from Jan 16, 2014.
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Conception Junction, Missouri, United States #774707

Your company has been in business for 30 years, so you're like 70? My guess is Alzheimers or dementia are setting in because you are obviously confused.

First you say that UPS charged you for customs on items, then you complain that UPS didn't charge you and held your item for payment. Which is it?

Then you say there is no way to call them, which you follow by saying you spent three hours on hold?

Please, please, take your meds, step away from the shiny computer screen at the nurse's station and head back you your room, sweetie.

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