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UPS - *** POOR DELIVERY SERVICE

THE DELIVERY SERVICE HAS GONE FROM SUGAR TO *** THEY DON'T ALERT YOU OF THEIR PRESENCE, MEANING IT WOULD KILL THEM IF THEY RANG THE BELL, OR KNOCKED ON THE DOOR. THEY LEAVE YOUR PACKAGE, AT YOUR ADDRESS AND WALK AWAY, THUS GIVING YOUR PACKAGE TO, Q-PUBLIC. THEY LIE ABOUT NO ONE AT HOME, WHEN YOU HAVE BEEN WAITING FOR THEM ALL DAY. 25 AUG. 2017, I WAITED ALL DAY, LOCKED MY STORM AT 8:45 PM BECAUSE NO UPS. A NOTICE WAS ON THE DOOR THE NEXT MORN, BUT NO ONE KNOCKED ON MY DOOR THAT NIGHT, JUST LEAVE A NOTICE.A HIT IN THE UPS POCKETS WILL STOP THAT DON'T CARE ABOUT THE CUSTOMER ATTITUDE. BOYCOTT UPS, BOYCOTT UPS.
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Review
#1092714 Review #1092714 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
KNOCK ON DOOR, RING BELL AND MAKE SECURE DELIVERIES.

UPS - Disgusting

UPS - Disgusting
Is this a joke? Is this normal?
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Review
#1092285 Review #1092285 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS is a nightmare .....avoid like the plague

I am into imports and committed the mistake of asking the vendor from Europe to send our consignment through any courier ,they sent through UPS and my worst nightmare became true . As I write this ,it has been 60 days and we have yet to receive the consignment and UPS employees have lied on emails to us . All our prospective orders have been cancelled due to the UPS delay . Trust me when I say ,specially entrepreneurs ,I will show proof of how these UPS guys lie and cheat . Never deal with this company ....in fact I had wanted to file a case in consumer court but since I want to resell the hood ,consumers courts so not take such cases. If I could give a minus rating,I would give UPS minus marks .
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Review
#1091291 Review #1091291 is a subjective opinion of poster.
Reason of review
Problem with delivery
Tags
  • Ups Customer Care Number India
  • Ups Tracking Number India
  • Ups Mumbai Office Number
Featured
4.3
Details
Ups driver damaged  2 packages mon & tues
Ups driver damaged  2 packages mon & tues
Review Detail Thrown pacage Ups 1/5 original star-rating waiting -MODERATION TEAM This review is waiting for approval by the Consumer Affairs moderation team. We count on members like you to help consumers make well-informed decisions about businesses or products....
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1 comment
Anonymous
#1369021

Horrendous writing style ; I couldn't finish it.

UPS is notorious for busted up packages.

During their strike a few years back, our company used many alternative shipping methods.

The net result was that we never missed UPS, who took on the full name of :

Unnecessary Parcel Service.

Review
#1091063 Review #1091063 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS - Expedited delivery Not really

1.1
Details
Expedited delivery of material for a time sensitive project. $ 240 extra charge and the delivery does not show up. When speaking to a UPS customer service rep in the Philippines, and expressing my concerns for the problems this will cause my company and the client, the rep has the Audacity to reply " I don't care". The rep " charlie" could not even state when the delivery may happen as the shipping label is illegible. Well your tracking system has the correct address on it, as did his information on the tracking number. Well UPS, or OOPS as you will now be referred too, you have succeeded in our firms new company policy of never shipping or receiving any deliveries from you.
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Review
#1090728 Review #1090728 is a subjective opinion of poster.
Cons
  • Customer service
  • Dealing with issues
Reason of review
Poor customer service
Loss
$3500
Preferred solution
Full refund
Tags
  • UPS needs better service

UPS: The Opposite of Customer Centric

UPS was supposed to deliver a package by 3:00 Friday. I met the driver outside my building - live and in person. The package was not on the truck. Driver blamed the loaders and he promised I would get it by 8:00 PM. 20 minutes later UPS emails me "Sorry we missed you. Attempted to deliver. Will try again Monday." So I called UPS. A supervisor called me back and promised Saturday delivery. I was home all day Saturday. No package. Now it's supposed to arrive today (Monday). 5:13 and it's still not here. UPS is not only incompetent, but dishonest. The drivers, reps and supervisors lie. One driver told me the phone reps will tell you anything to get you off the phone.
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Review
#1090419 Review #1090419 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$114

UPS - This company is a scam!!!

1.0
Details
There is no way to contact this customer service. So there's no way to send back dress which is too small and now I have to spend more money buying another dress bc my day for Wedding is next week.. August 23, 2017. My order # 2492614440 my email nancyperez733913@gmail.com
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Review
#1088043 Review #1088043 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS - The worst service ever!!!!!!!!!!!

The driver lied about delivering my package because I was home all day. He never bothered to knock on the *** door. My mailman found the slip on the gate next door. Then I kept calling for seven whole days and nothing. They kept lying about bringing my packages knowing they were school books. I had to wait in the house everyday waiting and they never showed. As many times as I have ordered things I never had this problem. Customer service is a joke and now I have to find a way to go and get it myself. Worst service ever and I hope people stop using them. I'm pissed and tired!
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Review
#1087869 Review #1087869 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS none delivery

What a waste of time, ordered a part for my van, waited in all day on Friday for it to be delivered. Called customer services the excuse I got was driver said my home address does not exist. Well I have spoken to the Police and reported my house has been stolen now. So if you see someone with a large trailer with a house on it that will be mine. UPS WAISTE OF TIME !!!!
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Review
#1087384 Review #1087384 is a subjective opinion of poster.
Reason of review
Problem with delivery
Yeaterday I called T-mobile, I needed to get a new phone since mine is freezing up. When I placed the order I paid for overnight. I checked my tracking this morning on the UPS website, apparently I wont receive my phone till Monday. I called customer service and the...
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1 comment
Anonymous
#1691207

UPS IS worthless. I have had to cancel multiple orders because they keep coming up with address is incorrect.

They have delivered here at the house in the past, so now all of the sudden I must be on the damn moon. Do they advertise for imbeciles to deliver?

Review
#1086699 Review #1086699 is a subjective opinion of poster.
Reason of review
Problem with delivery