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Ups - Delivery Service Review from Las Vegas, Nevada

1.0
Details
55 Samsung 4k UHD $1250 Wide 22 inch Monitor $1105 First they destroy my Tv 55 inch 4k TV and now they destroy my 22 inch Monitor and they packages for me but no insured. This is how bad UPS are really wanted to to insured items that they can have more money on their packet or else they will destroy it. they want refund me $100 for each items that cost me $2350 value. Is there possible to sue them? please don't use UPS for shipping monitors especially fragile they dont care if they destroy it and it will refund your small money to you and want keep the tv and monitor to them that they can remanufacture and sell it.
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Review
#1094955 Review #1094955 is a subjective opinion of poster.
Cons
  • Bad shipping they tortured your packages like dumb garbages
Reason of review
Poor customer service
Loss
$2300
Preferred solution
Deliver product or service ordered

UPS - Terrible Service

Took the day off work yesterday to wait for my delivery of my 50 inch TV I purchased three days ago. I live in an apartment building and there are no names on the directory. UPS had my full address and phone number. At 5:30pm after waiting all day, they called me. They said the driver did not know my ring number so he left. I told them my ring number is my apt. number. I told them that the building office is right there when they enter. If they were not sure, they could have asked them. A manager came on the phone. She was very rude and disrespectful. She asked me if I expected them to ask the building office on every delivery they have to do. I told them I was home all day, did not leave as I was waiting for my parcel. I was basically told tuff and they will deliver my parcel again but could not tell me when. I have been trying to track them on line but no update since yesterday. So I am taking a second day off work and still do not know if I am going to get me TV. This is ridiculous. They have no customer service. Hopefully someone soon will open a competitive business and close these idiots down for good. Oh yes, she gave me the option of picking it up. I ordered it on line so I didn't have to figure out how to bring home such a large TV. I think they want everyone to pick up their item so they can charge the originator and not have to deliver the parcel.
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Review
#1094410 Review #1094410 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS - Worst service out there

1.0
Details
This is the worst company to have deliver anything customer service is worse they are incompetent *** with no consideration of the cx the drivers are dumb *** *** that are incapable of doing there *** job my job is in jeopardy due to a *** at dispacth and a *** dumb *** delivery guy *** *** *** hate ups I lose my job I'm suing UPS
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Review
#1094307 Review #1094307 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS in Austin, Texas - PIS POOR Delivery and Customer Service

1.0
Details
Paid $75.15 to have 1 lb package delivered expedited next day air. Did not arrive on day schedule before 10:30am as paid and did not arrive the next day as rescheduled by UPS before 10:30 am. at 3pm after waiting for package to arrive. I spoke with customer service and was advised that I was being coordinated and driver and manager would call me to get me my package. After 2 hours with no calls, I used the driver app to locate driver and drove 5 miles to get my package when I advised the driver it was to have been delivered on Monday before 10:30 am and today Tuesday before 10:30am his *** reply was O well. *** poor customer and even worse deliver service. UPS sucks. Not sure why they get paid so much . This is a Job even a *** could do if they had a license as it does not take a rocket scientist to do there jobs . *** my 10 year old Grand son delivers better than UPS does and he only has a bicycle.
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Review
#1093946 Review #1093946 is a subjective opinion of poster.
Cons
  • Call center
  • Seeming inefficiency of ups operations
  • Very stressful and unplesent
Reason of review
Problem with delivery
Loss
$75
Preferred solution
Let the company propose a solution

UPS - Package hostages

1.5
Details
these people suck when it comes to delivering on time. several times I've had to call customer service because a driver sent an email stating no one was home to receive the package and no tag was left because they never showed up. those idiots at customer service were no help. they just kelp rescheduling the delivery or told me to pic it up, really?! so the drivers pretty much do what the *** they want and the customer pays the price, literally! somebody should find a way to put ALL these shipping companies out of business! that store on chef in New Orleans East is the worst!
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Review
#1093212 Review #1093212 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Portland, Oregon - Broke my item and refuse to replace. No refund either.

1.0
Details
They broke the very expensive ( and incredibly durable!) item that I was foolish enough to attempt to ship through their company. They completely removed me from the claims process. They refused to speak to me regarding the claim until after they denied it. They disposed of the damaged portion of the box (which would otherwise be known as evidence) and returned my broken item across the entire country to me in the remnants of the box. They refuse to replace the item. They refuse to refund the shipping and handling charge I paid. I am surprised there is not a class action lawsuit already. I would be willing to sign a petition or whatever the *** needs to be signed to start one. This company is a bunch of crooks.
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Review
#1092829 Review #1092829 is a subjective opinion of poster.
Service
Reason of review
Damaged or defective
Loss
$600
Preferred solution
Full refund
Tags
  • The Driver
  • shipping complaint

UPS - *** POOR DELIVERY SERVICE

THE DELIVERY SERVICE HAS GONE FROM SUGAR TO *** THEY DON'T ALERT YOU OF THEIR PRESENCE, MEANING IT WOULD KILL THEM IF THEY RANG THE BELL, OR KNOCKED ON THE DOOR. THEY LEAVE YOUR PACKAGE, AT YOUR ADDRESS AND WALK AWAY, THUS GIVING YOUR PACKAGE TO, Q-PUBLIC. THEY LIE ABOUT NO ONE AT HOME, WHEN YOU HAVE BEEN WAITING FOR THEM ALL DAY. 25 AUG. 2017, I WAITED ALL DAY, LOCKED MY STORM AT 8:45 PM BECAUSE NO UPS. A NOTICE WAS ON THE DOOR THE NEXT MORN, BUT NO ONE KNOCKED ON MY DOOR THAT NIGHT, JUST LEAVE A NOTICE.A HIT IN THE UPS POCKETS WILL STOP THAT DON'T CARE ABOUT THE CUSTOMER ATTITUDE. BOYCOTT UPS, BOYCOTT UPS.
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Review
#1092714 Review #1092714 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
KNOCK ON DOOR, RING BELL AND MAKE SECURE DELIVERIES.

UPS - Disgusting

UPS - Disgusting
Is this a joke? Is this normal?
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Review
#1092285 Review #1092285 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS is a nightmare .....avoid like the plague

I am into imports and committed the mistake of asking the vendor from Europe to send our consignment through any courier ,they sent through UPS and my worst nightmare became true . As I write this ,it has been 60 days and we have yet to receive the consignment and UPS employees have lied on emails to us . All our prospective orders have been cancelled due to the UPS delay . Trust me when I say ,specially entrepreneurs ,I will show proof of how these UPS guys lie and cheat . Never deal with this company ....in fact I had wanted to file a case in consumer court but since I want to resell the hood ,consumers courts so not take such cases. If I could give a minus rating,I would give UPS minus marks .
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Review
#1091291 Review #1091291 is a subjective opinion of poster.
Reason of review
Problem with delivery
Tags
  • Ups Customer Care Number India
  • Ups Tracking Number India
  • Ups Mumbai Office Number
Featured
4.3
Details
Ups driver damaged  2 packages mon & tues
Ups driver damaged  2 packages mon & tues
Review Detail Thrown pacage Ups 1/5 original star-rating waiting -MODERATION TEAM This review is waiting for approval by the Consumer Affairs moderation team. We count on members like you to help consumers make well-informed decisions about businesses or products....
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1 comment
Anonymous
#1369021

Horrendous writing style ; I couldn't finish it.

UPS is notorious for busted up packages.

During their strike a few years back, our company used many alternative shipping methods.

The net result was that we never missed UPS, who took on the full name of :

Unnecessary Parcel Service.

Review
#1091063 Review #1091063 is a subjective opinion of poster.
Reason of review
Poor customer service