UPS
Reviews and Complaints
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Verified ReviewerDelayed delivery
- Did not deliver on service they claimed
Preferred solution: Deliver product or service ordered
User's recommendation: Do not use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Marana, ArizonaStolen cash
WHEN I CALLED THE UPS STORE TO TRY TO TRY TO RESOLVE THIS HORRIBLE SITUATION THEY ACTED UNCONCERNED, ASSUFRED ME THAT EVERYONE ON THEIR OFFICE WAS HONEST AND WOULD NEVER DO THIS AND WEE GLAD TO GIVE ME TJHE NAME OF THE UPS EMPLOYEE THAT PICKED UP THE PACKAGES THAT DAY. THEY ARE *** BAGS.
- Dishonest
- Fraudulent activitites
Preferred solution: Full refund
User's recommendation: dont do buisness with ups
I have not received my package and it says delivered
Preferred solution: Full refund
Frustration
Preferred solution: A REAL customer service agent to interact with. VRU's are a good tool but they DON'T TAKE THE PLACE OF A PERSON!
User's recommendation: request that anything ordered online is sent by any other carrier, but not UPS.
Package not received..
User's recommendation: In question
Bad Delivery!
Delivered damaged and missing item... Refused packages.
This tiny lady in a tiny hatch back delivered my packages. She said she was an overflow driver. Nothing to her directly, she was very nice, but the packages were stuffed into her car, two of the three boxes were torn and on box was ripped and parts were falling out of the bottom. Two of the boxes weighed, I would guess about 80lb each.
Not the right delivery method. AND she parked across the street. She wasn't familiar with delivery refusals, didn't know what to do or who to call. Finally got hold of a real person at UPS and they said that I have to call and cancel the original order and reorder.
Basically, they absolved themselves of any responsibility saying they would research and see if it was damaged from the original shipper.
Not a happy camper...
Other orders to my house they won't deliver per my instructions on the door. I have a vibrant colored sign that says, "Don't leave on porch" but they must not know how to read...
User's recommendation: Prepare for the worst...
Package delivered to wrong address
Driver Lying About Attempted Delivery
User's recommendation: NEVER use UPS again!
Terrible delivery service
The delivery person is leaving packages out near our street at the corner of the garage rather than taking packages to our front door that has more obscured view of packages. Several times boxes have been left out overnight because I was unaware he had put them out near street.
I have even left a note at the corner of the garage asking that all boxes NOT be left in this remote area but be brought to the front door to prevent stealing but he continues to leave them right below the note taped to the wall. This has happened 10 to 12 times now and is completely unacceptable. Again another package was left out there last night. I cannot see packages left there from my front door and am worried about theft.
Does the person not read English or why is this so difficult. He NEVER knocks or rings the doorbell to let me know a package is being delivered.
For some reason there is never a problem with FedEx, so please correct this issue with your drivers! My address is 1821 Kings Road, Newport Beach CA 92663
Please respond to let me know issue is resolved!!!
Preferred solution: Apology
Incorrect delivery person as recruitment does not reside at the address delivered to
Preferred solution: Let the company propose a solution
No package
User's recommendation: NOT
Horrible
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBackground check status
Preferred solution: A response on my application status
Scam tracking number
Preferred solution: Full refund
Package not delivered
User's recommendation: UPS SUCKS!!!! Dont use them!
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