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I have been waiting for a package (the contents of which is a check for my entire 401K rollover. My life savings of 30 years) sent via UPS but have yet to receive. The first attempted by the sender resulted in the package being lost. No more information from UPS but...
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Review
#1139023 Review #1139023 is a subjective opinion of poster.
Service
Ups Ground Delivery Service
Reason of review
Problem with delivery

UPS in Atlanta, Georgia - Packages not delivered

1.6
Details
I have specific instructions on UPS MyChoice account that when Im not there leave the package at the door. I have authorized shipper release talked to customer service on numerous occasions yet I keep getting stuck with a driver that doesnt want to be bothered with getting *** out of their truck and has no problem lying about delivery attempts. I have no such problems with the Post Office or FedEx
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Review
#1138833 Review #1138833 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Order processing issue

UPS - Where is my stuff?

1.5
Details
The worst shipping co. ever. They can't make the mark on anything. Slow,They have the highest rates. And the list goes on. My package has been out for delivery for 16hrs. to not make the mark. By the time it gets here. It will be 2-day shipping 4 days ago. Scanned 4:10a.m.-out for delivery. Scanned again 7:53a.m.- out for delivery. It is now way past the 8p.m. mark. 16 hrs should be enough time. The reasons why don't matter to me. I paid the money. Last episode- The package had holes in it. stuff was falling out it looked like it got hit by a train. The call center people just would not say there was nothing they could do.
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Review
#1138144 Review #1138144 is a subjective opinion of poster.
Service
Ups Delivery Service
Cons
  • Misinformation
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
Tags
  • Very Poor Ups Customer Service

Ups Inovations suck!

I ordered a package from California and shipped to Utah. The time from California was one day, AND 7 DAYS TO ARRIVE TO ITS DESTINATION...here's the data: Salt Lake City, UT, United States 11/24/2017 4:00 P.M. Package transferred to post office Salt Lake City, UT, United States 11/22/2017 11:54 A.M. Electronic Shipment Information Received for Package by Post Office West Valley City, UT, United States 11/22/2017 10:37 A.M. Package departed UPS Mail Innovations facility enroute to USPS for induction 11/22/2017 10:30 A.M. Postage Paid/Ready for destination post office entry West Valley City, UT, United States 11/20/2017 10:08 P.M. Package processed by UPS Mail Innovations origin facility 11/20/2017 1:36 P.M. Package received for processing by UPS Mail Innovations 11/20/2017 12:00 P.M. Shipment tendered to UPS Mail Innovations United States 11/20/2017 10:25 A.M. Shipment information received by UPS Mail Innovations Estimated Delivery: Monday, 11/27/2017 Last Location: Salt Lake City, UT, United States, Friday, 11/24/2017 Left At: UPS Mail Innovations Well that should tell you something. Very similar to the words used: Smart meter, smart phone, AND Hitlers words, "Tell a lie long enough people believe the lie etc. My question is what idiot dreamed up this one? 7 fricken days to get here! more corporation B.S
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Review
#1137590 Review #1137590 is a subjective opinion of poster.
Service
Ups Mail Service
Reason of review
Problem with delivery

UPS in Flint, Michigan - Very poor service

1.0
Details
The company I get my wound care supplies from released a my package on November 21 it was supposed to be delivered on November 24 ups said the receiving business was closed what the *** are they talking about. But any way the package was supposed to be redelivered on November 25 no one showed up their service is the worst.They need to be ashamed of themselves you call yourself a delivery company.
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Review
#1137192 Review #1137192 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Problem with delivery

UPS liars

I am sitting here at my desk on 11/24/17 and reading through the UPS so called status report of my order which was to arrive this week. It states that contact was made with me on 11/22 and that "A delivery appointment has been scheduled with the consignee" for 11/27. All lies. No one from UPS ever made contact with me, or even left me a voicemail so that I could respond. I have been waiting all week for this item to arrive to complete my home office, and was here, ready to receive it. Then when I called their offices just now, the (very nice lady) employee from "small packages" informed me the freight department is CLOSED today. Are you kidding me? The height of the holiday season kicking off today on Black Friday, and UPS Freight is closed?? Unbelievable. Will never do business with UPS if I can avoid it.
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Review
#1136955 Review #1136955 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Poor customer service
Featured
1.5
Details
UPS liars, do not deliver, gives run around.
On Wensday 22 Nov 2017, I get home at 4pm, to my tiny apartment. I am home and within 8 feet of my door until 12 noon the next day (Thanksgiving day), when I leave to take out some trash. I find this UPS notice on my door. It claims I was not home, - I was. it claims...
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1 comment
Anonymous
#1399918

"Not the post office, not the Apartment office,"

Often times depending on the size of the complex and the time of the year they will drop it off at the front office.

When you know you have something coming set up alerts to tell you what's going on.

Check the exceptions tab just in case something goes wrong and something to tell you when it was delivered.

Better yet, have it held at their office so you can go over and get it.

You can rail on about what you paid for or didn't pay for but if your @#$# is important to you, you'll do what it takes to get it.

Sorry if that offends your customer is God thing but there are times we have to do what we have to do as adults.

Review
#1136541 Review #1136541 is a subjective opinion of poster.
Service
Ups Home Delivery Service
Cons
  • Driver who is to lazy to deliver package
Reason of review
Idiot driver didn't even knock on door.
Loss
$500
Preferred solution
Deliver product or service ordered

UPS - The Worst Compay EVER!!!!

UPS sucks!!! The drivers suck!!! The drivers are too lazy to get out of the truck to deliver a simple package. When they do, they are damaging the boxes. I will never use them again. UPS robs you of your money, charge you and still will not deliver your package. this has been my experience on three separate occasions. I am so sick of them. I ask for a refund, and I get some non-English speaking person on the phone. I am Fed up with worthless service. This is by far the most unprofessional company in America!!! I am really trying not to use profanity to relay just how unsatisfied I truly am!!!
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Review
#1135733 Review #1135733 is a subjective opinion of poster.
Service
Ups Vehicle Driver
Cons
  • Will not deliver packages to my door
Reason of review
Poor customer service
Loss
$30
Preferred solution
Full refund

UPS - No stars!

Wish I could give no stars! This company is horrible and does not care about inconveniencing their customers. There is never an reasonable delivery window. The packages are never on time and when you call customer service they blame everything on the sender! My package was suppose to be here yesterday. Their window is by the end of the day. I literally had to stay home the entire day and they still didn’t come. I️ checked the tracking and it went from Out on delivery to being held?! I’m so over UPS, I now let businesses know in my notes when purchasing items to not process payment if they plan on using UPS.
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Review
#1134989 Review #1134989 is a subjective opinion of poster.
Service
Ups Delivery Service
Reason of review
Poor customer service

UPS - Very good service never had any promvlems at all.

Nothing hapoend just good workers
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Review
#1134812 Review #1134812 is a subjective opinion of poster.
Service
Ups Customer Care
Reason of review
Good customer service