Karston Kei
map-marker Doylestown, Pennsylvania

Trash service

Your automated system is trash!!! Trash trash trash garbage trash garbage trash garbage trash and garbage
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Scott B Zqa

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Verified Reviewer
| map-marker Perth, Western Australia

Horrible, worthless communication

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I witnessed an employee theft and am unable to get through to anybody to report it. I UPS driver took his packages off his truck and loaded them in a U Haul in my neighborhood. Nobody will respond to me
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Loss:
$10
Cons:
  • Broken trust

Preferred solution: Talk to somebody

User's recommendation: Don’t use UPS

Anonymous
map-marker Dallas, Texas

Two days before item delivered I changed the address. Still delivered to wrong one.

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Updated address on UPS web-site two days before item delivers. Still delivered to wrong address. UPS is blaming the postal service.
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Anonymous
map-marker El Cajon, California

I NEVER was transferred to anyone that could just answer my question. 4 phone calls and once again dealing with it myself

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See above. Called to schedule a small package pick up. The item is 124 lbs that cannot do on my own. I was transferred 3 times on te first call. Disconnected on the second. Third was a chin, transferred x 3 and still did not get an answer from a living person. Remember them. Someone that would take the time t did it whts going on v your robot chats are lame and. Waste if time.
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User's recommendation: Go to a UPS location for help

ilomise v

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Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Orlando, Florida

I have

UPS - I have
UPS - I have - Image 2
Mwen te gen yon lòd mwen pa t resevwa paske mwen bliye nimewo app adrès mwen 5731 kinsgate dr Aplikasyon C orlando fl 32839
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Loss:
$78

Preferred solution: Deliver product or service ordered

User's recommendation: I have Order i not receive

Pam E Shh

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Verified Reviewer
| map-marker Saint Joseph, Missouri

Bad service

My package was delivered on my porch as stated we hunted and hunted finally found in mail box which is illegal
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Sonya R Wgp

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Verified Buyer
| map-marker Heflin, Alabama

Damaged

UPS - Damaged
UPS - Damaged - Image 2
The rep left the mail on steps instead of putting it in the mail box. It was a check for the down payment on my house I had to call peba so they could reissue the check which is gonna take 10 days. By that time someone would more than likely buy the house before me. I also paid an additional 25. dollars to have the package delivered. So I'm out that 25 dollars. I'm so passed with ups. I would not recommend or use ups in near future. I also feel some actions need to be addressed. And I need to be compensated for their ignorance.
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Loss:
$25

Preferred solution: Full refund

User's recommendation: Suspension

Estrellita Nxo

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Verified Reviewer
| map-marker Texas City, Texas

Tracking said items were delivered, but only received one of 2

Pottery barn sent out two trees to be delivered by UpS. Tracking says both were delivered, but only one was delivered. Either the driver didnt realize there were 2 or he lied when he said both were delivered. You need to use the tracking number to get the route driver and UPS dispatch location and the truck he was driving to see if my tree is still in the truck. Pottery barn said both were shipped in the same day.
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Lenay Jyp

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Verified Reviewer
| map-marker Jersey City, New Jersey

Missing 1 paycheck

UPS - Missing 1 paycheck
I am contacting ups payroll department regarding my missing paycheck , 10/2/2020 I have a new address, and I would like to receive my check to my new address, my email is luispe69@***.com.
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Bogdan Lyo

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Verified Reviewer

Incompetence.

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Did not show to collect. Customer service is completely useless. Never use again, never ever recommend.don't.
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Preferred solution: Full refund

Anonymous
map-marker Brooklyn, New York

Lost family heirloom

Would like to have some kind of compensation, for lost heirloom. I was told by Kay jewelers that ups lost package I want reimbursement.
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Carolyn S Xma

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Verified Reviewer
| map-marker Ledyard, Connecticut

Lost package

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FED EX was supposed to pick up my MacBook Laptop Pro. UPS picked up the package. I just had gone through a 7-hour surgery on my face. It is not my responsibility that the driver Accepted the package, he should have known not to accept the package if FED EX was supposed to pick it up. I just bought my laptop and all of my work is in there. AppleCare has not recieved the package and it's not 11/13/22. The package was picked up on 11/7/22. The package is now lost. This is a $4000.00 item.
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Loss:
$4500

Preferred solution: Full refund

User's recommendation: Consider if you need to take the package or not.

Anonymous
map-marker New York, New York

List package from ups

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Not very helpful with tracking package said UPS REIMBURSED KOHLS BUT I DIDNT GET REFUND AND UPS COULD NOT ADVISE ME HOW MUCH MONEY THEY REIMBURSED KOHLS INSTEAD OF CUSTOMER
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Anonymous
map-marker Vero Beach, Florida

Package lost

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I never received my package and no one is getting back to me with a solution. My phone number is 772-925-****
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Anonymous
map-marker Oroville, California

I have been on your site for two hours trying to get a package redirected to a different address and all I do is keep going in circles this is ridiculous we need to do something I’ve tried to call you

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I need to have a package intercepted and redirected. I have been on line for over the past hour and tried to get help but nothing is working. This is an expensive gift to myself and I can't afford to lose it
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User's recommendation: Don’t try to use the site online it sucks

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