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1.0
Details
UPS - Packages not left at my side door!
UPS - Packages not left at my side door!
My packages are not left at my side door but either at my open gate or left at my side door steps to where I can not open the gate to pick them up. I have injured my leg, therefore, I am not able to walk that good to pick up my package left at my open gate and not at...
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Review
#1208959 Review #1208959 is a subjective opinion of poster.
Cons
  • Not happy
Reason of review
Problem with delivery
Preferred solution
Come back and bring the package to my side door like supposed too!
1.0
Details
I have been waiting 3 days for them to pick up a package they keep telling me they will be here and they don’t show. It’s a return that is worth 275 for me. Also I get a damaged box from the shipped from target. The chair is destroyed I had to bring it back by inside...
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1 comment
Anonymous
#1711779

No surprise with your *** poor service. I have worked at UPS for almost 35 years and since they have gone public the production, quality of employees has gone down hill rapidly.

The management team are generally people that have zero interest as well as experience not to mention dump as hell....... Stockholders step up and show concern!!!!!!!!

Review
#1208865 Review #1208865 is a subjective opinion of poster.
Reason of review
Poor customer service
On 3/10/18 at approx 2:28 pm UPS truck with VA license plate 38 464. came speeding around Wade Hampton St toward Glen St in Vienna VA and cut the corner, nearly clipping my car as we came to a legal stop at a stop sign. Driver was yelling at me though he was in the...
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Review
#1207848 Review #1207848 is a subjective opinion of poster.
Cons
  • Driver safety and behavior
Reason of review
3/11/18 at 2:28 pm UPS van, VA license plate 38 464. sped frm Wade Hampton St toward Glen St Vienna VA, cut the corner, nearly clipping my car. Driver yelled at me. Rude, dangerous, uncalled for and WRONG.
Loss
$1
Preferred solution
Let the company propose a solution
1.0
Details
expecting a package so I checked tracking info at 1041am ands saw that it was delivered to my front door just 4 min prior at1037am. went outside and there was no package. I waited a couple hours then called UPS and they contacted the driver who said that it was...
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Review
#1207827 Review #1207827 is a subjective opinion of poster.
Cons
  • Driver lied about delivery attempt
  • Lack of response regarding package loss during delivery
Reason of review
Problem with delivery
1.0
Details
Unprofessional, unreliable, disorganized company. Hate them. They are unable to deliver anything on time or on the right place. The package is always late and it's always left in the lobby or the street etc. Unbelievable. That's the only thing that they do and if you...
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Review
#1207639 Review #1207639 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Deliver product or service ordered
1.7
Details
Waited all day today for a promised UPS delivery. It was nearly 7 pm & dark outside. My living room drapes were open & the lights on. Two outside porch lights were also turned on. Knowing UPS drivers make their last deliveries at 7 pm, I walked into my living room in...
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Review
#1207546 Review #1207546 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

UPS - Lost package

1.0
Details
My package was supposed to be delivered 5 days ago and today they are just now telling me they lost it and have to find it so I asked for a refund and they replied I have to wait until the investigation ends in 8 days I already waited 5 days and now you telling me I have to wait 8 more days this has to be the worst unorganized careless company ever I wish fedex could have delivered my package at least it would have made it here on time
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Review
#1206962 Review #1206962 is a subjective opinion of poster.
Reason of review
Order processing issue

UPS - Drivers are ***

Polish driver in cork is bigfest ***
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Review
#1206811 Review #1206811 is a subjective opinion of poster.
Reason of review
Poor customer service
After receiving two emails from UPS about my scheduled delivery, on that day after waiting all day it was changed to three days later. In speaking with customer service I’m given their pet answer that makes no sense. My package is here in town they do deliver tomorrow...
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1 comment
Anonymous
#1443745

You're lucky they didn't chuck your (by now damaged) parcel into a snow bank or mud puddle - that's UPS. Those trucks are brown for a reason.

Review
#1206794 Review #1206794 is a subjective opinion of poster.
Reason of review
Problem with delivery
1.5
Details
Look when you say out for delivery you should be here within that day not hold it on the truck all day and am waiting around hoping I don’t miss it. What a waste! Have to wait around again. You know people have a life and things to do other than waiting at home all day...
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2 comments
Anonymous
#1449451

I agree with you!

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Review
#1206512 Review #1206512 is a subjective opinion of poster.
Reason of review
Problem with delivery