UPS
Reviews and Complaints
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Verified ReviewerOur UPS package, our mattress, and was delivered to the incorrect address on 09/23/2022
- No pics are taken with drop off as proof of delivery
Preferred solution: I just need to know where the 1st mattress went?
User's recommendation: Not likely
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Naperville, IllinoisFeedback
User's recommendation: Yes would recommend
Help with sick at customer service. Hard to get ahold on anyone package delivery
User's recommendation: Smart the calls and not so much screening
I tried five times unsuccessfully to got a quote
User's recommendation: Hire people who speak English, and who truly know their jobs and want to help you
Where is my parcel
Lost package
You can talk to a human your customer service is
Delivery issue
User's recommendation: Use FEdEx
Horrible robot customer service
User's recommendation: God help you if you want to get in touch with a person in customer service.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerUnauthorized signature on check I never received
I work for UPS. One year ago my original check.
I lost moving and I was happy to get an email and a letter from them in July this year about the check not being cashed and offered me to reissue if I moved. Since then I have not received the check. I have jumped through hoops. Can't get in touch with anyone.
These stupid generated emails are a joke. They told me that my check was cashed and cleared and I have not received or signed anything. They sent me a picture of the signature. It is so not mine.
I can't get in touch with anyone from payroll. HR hung up on me. There's no one to contact. I want this fraud to be taken care of.
I have no money. It's not my signature. Where were the people at the bank? Didn't they take ID from this person?
I want my money and I'm very disappointed. I call customer service. I finally hung up after 55 minutes I had enough. It already brings me to tears that I have so much trouble getting my money back or talking to someone anyway nothing has been resolved.
No one to talk to. This is a disgrace. Unacceptable and just makes me so mad that I end up crying cuz I'm so angry and I can't get anything done about it. I can't get anywhere it's bad enough that you can't speak to a regular person nowadays but for a company that you work for and they have your original signature and nobody at the bank took an ID to see that it wasn't me and they're telling me that I cashed it and I can't talk to nobody.
Nobody will help me fix it. This is just not right
!
Preferred solution: I would like to get the check the reissue check that I was offered when I was an employee there and they told me somebody else cashed the check. I did not sign it and I need this to be taken care of. I would like my money
User's recommendation: Make sure that they have a lot of time on their hands, a lot of patients and a lot of know-how or they'll never get nothing done. As for I got nothing done. Nothing resolved. No person to talk to
Did not receive my package
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Midlothian, TexasClaim
User's recommendation: I have no idea what else I could have done.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWeather delayed delivery
- Easy to send a package
- Weather delays and holidays
Preferred solution: Deliver product or service ordered
Pick up
User's recommendation: Never
Received text message from UPS
Preferred solution: Curious about why I received text.
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