Latest review first
I paid for insurance to cover possible damages and losses for a shipment. After numerous phone calls and emails the claim for loss on a package that was broken open and parts were missing was determined to be my fault. Some agent who I would bet has never even put a...
Shipping an ipad? Beware the guys at UPS like em. I got mine picked up from NY and shipped to singapore - it never left NY! Some *** is enjoying it. UPS customer service were ***. Couldnt tell me anything, *** me around - will never ever use them again. Have called...
Deeply disappointed with UPS
UPS delivered my package in time but in day time when everybody were out for their jobs. I contacted customer service (somebody named Christopher) and asked for after hours delivery because that option was offered to me by UPS representative two weeks ago for another parcel. That time representative was not so nice. He explained that option does NOT exists in UPS (????? How it possible? It was offered to me two weeks ago as a valid option!!!) and recommended me redirection or pickup. Redirecting could be a good option . I acked for shift manager. Conversation with shift manager Albert ( ID: NET2395) was useless also. He explained that UPS charged in addition for redirection. PickUp is kind of inconvenience for me because I need to live work early. Now I contacted my supplier with request to change Delivery Company.
I live in Virginia and work for a company in New York. I have to send packages consisting of billing invoices every few weeks. When I have an invoice ready to ship, I schedule a pick-up at my home, and usually send it 2-day air. The Department that handles my invoices...
UPS in Amsterdam, Ohio - Undelivered Parcel Sinkhole
My experiences with UPS have been bad every time. Once I ordered flowers that the vendor shipped via UPS and UPS held the flowers in their warehouse for a week! Another time, I purchased an item to be delivered to my office. For some reason the Suite number was not added to the shipping label. The vendor called back requesting UPS add the suite number within the window of time accepted. Rather than accepting the change they have refused to deliver the package. Now I have to drive 20 minutes out of the way to get the package from the UPS shipping facility. The vendor was apologetic and said that they did everything correctly, but someone at UPS did not make the changes per their own policy! I am at the point where I have considered not shopping from vendors that use UPS!
I wish I had read the reviews before I shipped UPS. I sent all my important personal and original documents (birth certificate, etc.) to passport Canada via UPS. According to my paper work they should have arrived 2 weeks ago, according to UPS they should have...
UPS in Camden, New Jersey - Air conditioner left on porch for looters
ups rang my bell then left a portable air conditioner on my porch not knowing if anyone was home ( no car in driveway,blinds closed)anyone could steal it.I live on a dead end street so he had to turn around and come back the way he came .He saw me struggling to get it in off the porch and did not offer to help,just sped by.It required a dolly to move, I was alone and did not want it stolen.I just e-mailed UPS to see if this was their policy, and to report the problem.I am waiting for a response!
UPS in Kelowna, British Columbia - Ridiculous fees!
I bought items from an ebay seller & shipping was 67$ now UPS wants another 60$ on my end forr so-called brokerage fees! So a pkge that was supposed to be shipped via US Postal service & would have cost me 30-40$ for shipping will now cost me 128$ for shipping via UPS! No other courrier charges these absurd fees! They know ive pd for these items so now they want ransom money for me to get them! Even the UPS driver once told me to never use them for anything worth more than 20$ otherwise they will make you pay bg time! Its nothing more than a scam to charge Canadians brutal fees! Its funny how they never ever tell the shipper about these fees! They are an absolute rip-off!
UPS in Austin, Texas - I am pissed off at driver who keeps dropping off expensive packages at apt doorstep in San Marcos TX
I am upset that the UPS driver keeps dropping off expensive packages at my doorstep in a college apartment. This is in the hood and nothing will last out on the doorstep of a college apartment. I know a good friend who drives for UPS and they have informed me that this is not how the driver should act. I should go by the terminal and complain. I am not there and this is about the 5th time this has happened. I have been by the UPS terminal in San Marcos, Texas and complained about this incident and nothing gets done. I guess that when I leave the property they all just sit back and get their chuckles at me. Aren't we paying these clowns good money to provide a service? I don't understand why this keeps happening. Thanks for any help you could offer me.
UPS=Damaged goods again
UPS driver is a POS...this lazy SOB instead of walking up 5 steps and knocking on my door literally throws my packages into my alleyway over a fence. Yesterday I had a pair of fishing rods and reels(that I need for work) thrown into the alley and both were damaged. I would love to beat the *** out of this guy but I never seem to catch him...what can I do? I cant believe in this day and age that there is no way to combat this kind of BS. This is what happens when a company gets too big.
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