Filter by rating
filters
State:
Show
City:
Show
Product:
Show

UPS in Philadelphia, Pennsylvania - Run around with delivery

Its been a nightmare with ups, package was due to be delivered on a monday its now wendsday and i have called three times to see what had happen. i was told it would be delivered on tuesday between 12pm and 4pm that day no delivery. my son has been waiting for his package outside for three day not wanting to do or go anywhere to be sure he is there to recieve his gift. no package yet. called again , i was told we had to set up a delivery date and time, but. they would call us back on following day to set up time and day. how much more can this be screwed up.
View full review
Review
#195627 Review #195627 is a subjective opinion of poster.
Loss
$2

UPS in New York, New York - Returned without Notification

I live in Forest Hills NY, and I've received packages from UPS before. They normally leave a notice if they've attempted to deliver a package and allow you to change delivery options, pick up etc. However, after waiting past the expected delivery date, I logged into on-line tracking to see what was wrong and was surprised to see that two deliveries had supposedly been attempted already, and the third was scheduled for the following Monday. I was at home all day Monday and nothing arrived, there was no notice left or any sign that someone from UPS had come. Nonetheless, the tracking listed a 3rd delivery attempted and said that the package was being returned to sender. I tried e-mailing customer service, but all I got was a phone call from the local UPS office claiming that they attempted three deliveries (which I know is not true) and that I would have to contact the sender to re-send the package. Obviously, I will ask them not to send through UPS again.
View full review
1 comment
Anonymous
#180217

Are you sure they've got the correct address on the label?

Review
#195542 Review #195542 is a subjective opinion of poster.
Service
Ups Delivery Service
I was recently a victim of ID theft, and needed to change my AMEX chard just a day before an overseas trip. Amex arranged to have the card delivered to me today (Saturday), assuring me they were using UPS and that delivery would not be an issue, even if I was not home...
View full review
1 comment
Anonymous
#178933

pick up packages the same day after a missed delivery? uhhhh they would still be on the truck im afraid.

they dont just try to deliver your one package then drive back to the warehouse that would be a waste of time.

ANYTHING BUT UPS!! LOL type in fedex in the search bar and u see the same stuff about them

Review
#195067 Review #195067 is a subjective opinion of poster.
I shipped a small one pound package early on a Saturday morning and was told it would arrive on Friday. It didn't arrive by then, of course. Saturday came and still no package. When I checked it with their tracking number I found out that it didn't even ship...
View full review
12 comments
Anonymous
#1617590

Tracking number indicates package is out for delivery today, but estimated delivery is 2 days from now. Website doesn't include any sender information, and the ability to have the package held is grayed out.

UPS will tell you this is due to the sender's requirements, but that's not true at all.

On a previous package, we could have had the package held, but UPS simply didn't allow it. UPS tracking is worthless.

View more comments
Review
#195029 Review #195029 is a subjective opinion of poster.
UPS driver could not find my adress, even if another UPS package was delivered one week before. Then UPS decided to change the delivery adress to my old adress that is 40 miles away and I do not live there since one year.I had to go to the nearest UPS store to find out...
View full review
1 comment
Anonymous
#744245

Useless Parcel Service. I waited in ALL DAY AND EVENING yesterday as online tracking showed 'scheduled delivery 18/11/2013' and 'in transit - on time'.

I had also asked for emails in the event of any delays. Today it shows a 'rescheduled' delivery, and an 'on vehicle, out for delivery'. Nice of them to let me know TODAY that it wasn't coming yesterday.

Rubbish communication and a real waste of my time. Believe it when you see it, and not a second before.

Review
#194948 Review #194948 is a subjective opinion of poster.

UPS stiffed me!!

I ordered a new stroller frame for my son and the shipping company of the manufacturer's choice is UPS. They told me it would be about 5 - 10 business days. I waited 15 before following up only to be told that UPS sent back the package because my buzzer# was not on it. NO DELIVERY ATTEMPT NOTICE---NOTHING. And yes, they confirmed that my buzz# was on the shipping info just like I gave them. So they sent it back out and in 3 days I got a delivery attempt. I called and made arrangements for them to deliver it on the Friday so I could take the day off from work to wait for it. The CSR explained that a second attempt would automatically be made next day. So said, so done. I called again anyways just to make sure my arrangements were still in place. Friday came and I waited and waited. I decided out of curiousity to go online and track the package, only to find it said the driver made a 3rd attempt! What? When? The date and time shown I was home watching TV. No one buzzed me or knocked on my door! I called to see if this was right and it was. There was no delivery attempt notice even. They told me that my 40lb package was on hold at the depot... about 57 miles away from where I live and I don't drive!! AND they're going to tell me that al l the drivers have gone out for the day already... what if I didn't check?? Honestly, this is the worst service ever!!! I still don't know how or when I'm going to get my package but you'll here about it!
View full review
Review
#194897 Review #194897 is a subjective opinion of poster.
Service
Ups Delivery Service
My package was due today and it said it was out for delivery. There was someone home all day. No UPS driver came to my apt complex today at all. Obviously no tag was left showing they even came to my door. How can they claim there was an attempt at 6:23pm? ***! Driver...
View full review
53 comments
Anonymous
#1555378

I have had exactly the same problem, except as well as the driver not showing up, the package shows as still being on his truck and no one knows where he is. It's Friday....

View more comments
Review
#194612 Review #194612 is a subjective opinion of poster.

UPS is so *** slow

These guys say 3 days ground but drag it to 4 on into Fri every time so they can have the whole weekend. Fedx arrive 1100 Am like clockwork ups 6PM at the end of the day. They are so freaking wack God I wish Fedx wasnt 20 extra bucks and I wasnt so cheap. They are bums! I dont have a 100 words but ok UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks UPS sucks
View full review
5 comments
LadyScot
#590230

3 days is not bad. You whiners should go back to the days of waiting a couple months for stuff.

Anonymous
#590205

Ordered a laptop on line and paid extra to have it by Thurs. On Wed night I get an updated delivery date of the following Monday.

When I called to point out that I paid extra to have it delivered when I was going to be home ( I was on vacation) I was told that most likely it would be there on Friday, there was just a SLIGHT delay because of weather and they were being cautious. I don't expect UPS to control the elements, so that was fine. Only when I checked the tracking it was sitting in about 6 hours away from me for a day and half, instead of on its way to me on friday. So here I sit, having paid extra to get my laptop on the same day it would have arrived if I chose the free shipping option.

To top it off I swear they must have caller ID because I can't get through to customer service to save my life, the call goes to a hold thing and then drops.

Never again if I have a choice about the matter. :sigh

Anonymous
#467819

love your potty mouth, can i drop some in it?

you do realize sweetie that even if a driver left at 6:30 he would have more than just your package to deliver.

please buy a clue and see you at the next orgy, doll.

Anonymous
#467432

Yeah, my cousin shipped me a package 2 weeks ago via UPS and instead of getting my iphone i got a massage table....... :| ups switched the labels and then it looks another week just for them to come and pick up the table and another week to send me my phone.

im waiting for my phone as i current type. its 4:02 and it left a city 45 mins from me at 6 in the morning.... does it really take 7+ hours to travel 45 mins? really ups?

suck a donkeys *** Oh and they didnt want to give me a refund, i paid 60.00 for 3 day shipping. it was *** ***

Anonymous
#333657

UPS Blows, FED EX will deliver in half the time, on Saturdays, and always a better price with Ground. I was Done with UPS in 2006.

Long time E-Bayer here who ships electric USA Guitars. Fed Ex Baby.

Whats the Color of ***? UPS BROWN

View more comments (4)
Review
#194608 Review #194608 is a subjective opinion of poster.
UPS with another missed delivery oh well. Call UPS to arrange a pickup talked to a Lisa in Boston, MA she said not open until noon I said they should have earlier hours. She replied we did research an the hours work best for the company. So much for service with a...
View full review
5 comments
LadyScot
#590231

Hold on.....you don't like the hours of a business? And you think you have the right to tell them when they should open?

Open your own business and make your own hours.

Jesus. I have realized that people have an entitlement persona these days but yours takes the cake.

View more comments
Review
#193759 Review #193759 is a subjective opinion of poster.
Service
Ups Delivery Service

UPS

The UPS employees in Miami must be idiots. I paid $22.80 to have a package delivered 2-day air. The package was to be delieved 1 week ago. UPS keeps changing the word Avenue to Street on the address and if you know anything about Miami that is a major mistake. I call UPS all hours of the day and night. Did you know they never have anyone in any authority to talk to. Everyone that answers the phone at 800-742-5877 is working without supervision. Right-do you think I beleive this? Right now it is 11:36PM. No wonder everyone uses Fed-Ex. The people at UPS are totally usless.
View full review
Review
#193741 Review #193741 is a subjective opinion of poster.