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Really??? I hate ups!!!!!

So I called ups to try and change the name for the customer picking up the package to sign for it but they said due to the agreement of the contract from the sender they couldn't do it. So I then had to aak my son to sit at my house at his own time " loss of time at work" and wait for the package! Well apprantly ups guy shows up doesn't I guess know how to use the buzzer code system and that's attempt number 1..... He than apparently returns for a second attempt claiming that he couldn't find 419.... I don't know maybe between 418 and 420!!! Just a thought.... So now here I am expressing my anger to an Internet site where no ups person will ever see nor care if they do see.... And still waiting for the package.... I have a lot of swear words I would love to express to ups. But all I can say is that I will take time out of my day and prayers to pray that ups goes down in the business world and can't wait to hear that good news one day when I turn on the tv and hear that ups has gone under. My prayers are with the bankruptcy of ups!
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4 comments
Anonymous
#197716

Chris - You can't just have them leave it at a UPS Store. UPS Stores have nothing to do with trucks/deliveries. Most stores will accept packages for a fee, but this has to be arranged ahead of time, as opposed to just rerouting it if a delvery is missed.

Anonymous
#197588

Actually if you can't be home for the package you have two options...you can request that it is left with a neighbor or you can pick it up from a local ups store. There is a UPS store on almost every corner.

Problem solved. UPS has a schedule to keep up with just like everybody else in the world.

Anonymous
#197573

Could you please explain to me what the following statement means?

“So I called ups to try and change the name for the customer picking up the package to sign for it”

Is this English? While you are praying for ups to close down I will be praying you learn how to write

Anonymous
#197462

you want the whole company to go bankrupt, people to get fired, families to suffer just because your package is late? your a bad person.

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Review
#201432 Review #201432 is a subjective opinion of poster.
I posted a wedding ring online through craigslist. The ring was worth $26000, but I had it for sale for $20000. I was contacted by a supposed couple that lived in Louisiana. They stated that they were headed to Denver for their anniversary. I spoke to them off and...
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6 comments
Anonymous
#914808

Hey, I feel for you. I went through the same *** with UPS.

I am in the wholesale business, and use UPS on every shipment. A customer contacted us once saying he had a few stores and needed some merchandise. He didnt want to put it on CC since the amount would be very large, so we went the route of UPS COD. We called UPS of course made sure it was Certified Check only, and insured our shipment with over $10k worth.

Once we shipped we tracked that delivery to the door, and even called UPS to make sure they picked up the Certified Check. After 3 weeks of course (UPS loves holding your cod check for weeks at a time for no reason) we got the check in the mail.

The second i opened up the mail i looked at the check and thought WTH why did UPS send me a photocopy of the check. And then i noticed, it wasn't a photocopy, it was the check the driver picked up!!! First off i must say, to everyone out there.

You 'CHRISTENHORTON01' was NOT joking when she said "looked like a 2 year old drew it on a piece of construction paper". The check (or paper i should say) looked like a type writer from 20 years ago type out everything. Nothing was aligned, and even the bank name it came from never existed. There were about 20 things i pointed out about the check to UPS that showed blantly that anyone that would take it knew it was not a check and just a piece a paper that was printed out.

Even the writing on the back portion of the paper was cut off, showing the person just flipped the paper over in their printer and printed a back side.

Through weeks back and forth with UPS they basically said "we did our part, we have no responsibility". I spoke with lawyers and even federal agents, and all of them basically said, 'if you go to court your going to spend more money than you will get back'.

In summary, DON'T USE UPS COD, its a SCAM that UPS probably gets a cut from the receiver on it. Its all a ploy to throw a piece of paper in your face and say 'deal with it'. I wouldn't be surprised if UPS used this option as a bonus to their 'best' drivers.

Like ' Hey Howard, you did so well this month on deliveries. Here is a COD shipment for working so hard.

You deserve it.' ' But wait make sure it's not a 5 year old who writes up the check. It must be 4 year old and under...' ...And then of course they go to their Christmas parties and share each others selfies as they are picking up the check.

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Review
#201230 Review #201230 is a subjective opinion of poster.

UPS in Fort Smith, Arkansas - Driver is a **** up

I hadn't received a package that I was supposed to have delivered on Friday, so I call the UPS customer service hotline. They told me that the driver had missed it, and I would have to wait until Monday, unless the shipper called and put a hold on it for me to pick it up. Then I would recieve a phone call within the hour to let me know when to come and get it. I never received a phone call, so I called Sunday for the **** of it, and they told me that they were sorry I didn't recieve a phone call, and that I could pick it up at 3pm-6pm on Monday. WTF I have more packages coming on Monday, and now I have to drive 2 freaking hours to their hub one way I might add, just to pick it up, or I can wait until Tuesday to have it redelivered. If they got my package at the hub where the others are, then I would guess that they would hold themselves to a bit of a higher standard, and send them all on Monday. WTF! This doesn't make sense that a customer is paying the price for a driver's incompetence. Am I going to reimbursed? NO! Am I going to lose cash? YES! and who rides off knowing he don't have to pay for his **** up? The *** driver that started all this. I hope he comes Monday while I am not here, unless he needs to hear part of the anger that he caused. Well, I can't believe that after only 2 months of using them, I will have no choice but to change back to Fed Ex where the policies are a bit different on circumstances like this. Way to go UPS, is that why they call you "UPS" (oooops)?
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3 comments
Anonymous
#196728

**** = bitchingg

Anonymous
#196727

are you going to get reimbursed? YES!

are you going to lose money?

NO!

are you going to stop ***? PROBABLY NOT!

Anonymous
#196689

You get reimbursed for late packages, happens all the time.

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Review
#201064 Review #201064 is a subjective opinion of poster.
Service
Ups Pick Up Service

UPS Does not understand neighborhoods

I recently orderd a package from Amazon.com and having opted for free delivery expected service from the U.S. postal service who at the end of the day express at least a degree of competence. Instead I get U.P.S. Now I live in a town house in a (recently) bad neighborhood and my front door is in plain sight of about seven neighbors. My backyard is private, obvious, and easily accessable. My deliverman rang my doorbell three times in quick succesion and then left the package at my doorstep, in the three minute interim I before I could answer the door I teenager had ran off with the package (The UPS van's symbol was still visible from my location.) There is little more embarrasing than having to threaten children because of an adults obvious neglect, yet here I was scolding someone else's child to obtain a package that had my name on it within eyesight of a deliveryman who couldn't be bothered to care, A package that could have easily been placed in my backyard or in my postal box. At the end of the day U.P.S is offering a service that can easily be replaced anmd should not be trusted
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5 comments
Anonymous
#198719

It took you three minutes to answer the door? hahahah

Seriously though you're pretty clueless here, and no I don't work for UPS I just have common sense. Don't act like you lost money or something, UPS gives a refund when something is stolen.

Anonymous
#198665

The person you should be taking the problem up with is Amazon. They have what's called Shipper relaese on all free shipping.

It's doesn't matter if the package is to be delivered to the center of times square.

The UPS driver has to drop it and go. The driver has no choice.

Anonymous
#198606

Obviously these above comments were written by UPS drivers because the rest of us know that UPS is a steward of our packages and should not put them in a place that will leave them in harms way. The have to be put behind a bush or something like that. It is absolutely the drivers fault.

Anonymous
#196725

id reccommend getting a better job and moving out of that neighborhood lol.

Anonymous
#196688

If a package gets stolen, you get a refund, plain and simple.

I hope you realize that you're completely misplacing the blame here. Rather than blaming the thief who lives in your neighborhood, you blame the driver who doesn't have 3 minutes to wait for you to answer the door. (3 minutes to get to the door, really??)

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Review
#200975 Review #200975 is a subjective opinion of poster.
Service
Ups Delivery Service
Loss
$40

UPS has lost its way...

For the second time in five months, UPS has failed me. As a former 29 year UPSer, it saddens my heart to see where the Company is going. Last week I spent $29+ to get an immportant document to my son in San Diego. He needed it for a new job. He waited until 1035am for a gauranteed 1030am delivery. His roomates heard a knock on the apartment door at 1045am. The driver had left sensitive documents at the front door of an apartment! What makes matters worse is that the driver presheeted the package at 1030am to ensure he stayed out of trouble and that I would not get my service failure claim back. UPS has lost my confidence in both their service and, more importantly, integrity.
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2 comments
Anonymous
#195254

I don't care if it's 1 minute late UPS Gauranteed it's service if it's not there on time they should pay.

Anonymous
#194935

Jeez 15 minutes late and you're writing complaints online? lol.

And if you don't want the driver to leave it without a signature, then send it with a signature requirement.

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Review
#200255 Review #200255 is a subjective opinion of poster.
Service
Ups Delivery Service

UPS destroys shipment!

HORRIBLE EXPERIENCE !!!! Shipped antique panels as a gift that I've owned for 15 years...so don't have receipt of purchase. UPS counter guy, who I know, told me that they were packed perfectly to be shipped 3000 miles. So didn't think to insure. THEY ARRIVED IN DUST!! Now UPS has sent me a check for $100.!!! I claimed a small percent ($500)of what I thought they were worth and have since gotten an authority on this genre antique who has appraised them at $1500...and UPS continues to state that the claim is CLOSED!!! This is not my first BAD experience with UPS. I used to have a business and used them to ship ALL my cina & glass merchandise all over the U.S. and also received materials etc from UPS from suppliers. OUR UPS DELIVERy GUY USED TO THINK IT WAS FUNNY TO DROP THE BOX HE WAS DELIVERING TO US ON THE FLOOR AT THE DOOR AND KICK IT ACROSS THE ROOM TO THE DESK to get the signature&^%%$^#^)*((*)() NOW THIS...and I'm not going to let this just go...Why should I have to pay for their POOR business/delivery practices and safety measures????????.I'll go to the Chairman of the Board and every newspaper/magazine/TV to be heard!!!!
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1 comment
Anonymous
#194321

guess you learned your lesson then. buy insurance next time. its your own stupidity.

Review
#200037 Review #200037 is a subjective opinion of poster.
Ups sent my parcel to the depote in Pembroke ont. where it was supose to go. It should have been delivered to me from there BUT they sent it back to toronto. I was supose to receive this parcel on Monday and now I don't know if it will be delivered. This has been...
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Review
#199754 Review #199754 is a subjective opinion of poster.
Service
Ups Delivery Service
My package was delivered to the wrong address. It was signed for by someone I do not know and cannot locate. No one to ask at UPS. I have no recourse with UPS. There is no one to complain to. Obviously the driver delivered my package to the wrong address. The only...
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5 comments
Anonymous
#522484

I'm on the opposite end here! I have handed my correct package but the carrier had me sign the wrong form!

Now a stranger thinks I have his Medication package but I truly DO NOT! :upset He's very mad at me. He called the police and they interviewed me! Very inconvenient and embarrassing to have a police officer show up at your work place!

In the end, UPS truly did have me sign the wrong thing, but it was on the electronic device only asking for a signature and nothing more! UPS had his package sitting in the delivery room the whole time! What waste of time and energy! I do not like being accused of lying and stealing!

GRRRRRR!!! :sigh I'm never signing for anything again!

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Review
#199753 Review #199753 is a subjective opinion of poster.
UPS in Gt Britain is NO BETTER...I did not receive a parcel from Microsoft yet when challenged UPS produced a forged signature of my name clearly nothing like my signature. I asked them to investigate. We had some 12 pieces of communication yet they WOULD NOT...
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2 comments
Anonymous
#849664

Same thing just happened to me, I payed for a service to require a signature upon delivery. I did this to ensure that someone here was home and the package wouldn't be left outside where it could get rained on or stolen.

Yet I found the package on my front porch unattended. I called customer service and I found out someone (presumably the driver) signed my name. I live in a single family home with no neighbors on either side. The people across the street are not the friendly type who would sign for me.

Long story short they claim to have wrote up the driver. No refund for the signature service was offered.

What I ordered was RIFLE AMMUNITION! There were clear haz-mat markings on the outside of the package and my state requires someone 21 or older must sign for ammunition upon delivery. I am very very upset with this gross misconduct by UPS.

What if some kids got into that package or if some criminal stole it?! UNBELIEVABLE!!!!!!

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Review
#199681 Review #199681 is a subjective opinion of poster.
Loss
$120
UPS what a badly run company. They tried to deliver a package to me, I noticed by the tag on my door. I seen they delivered it during the day at 2pm. That is nice, I however work during the day and only get home after 6pm. I put a note on the tag in the comments...
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7 comments
Anonymous
#202566

Lex-

Fedex does the same thing ya dummass. welcome to the real world.

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Review
#199579 Review #199579 is a subjective opinion of poster.