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2.0
Details
I really wish we can choose which shipper to pick when we order something online. I would never pick UPS, period! They have some careless delivery people, so many times, I’m home yet they never knock the door for delivery, so lazy. They just leave the package outside...
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Review
#1274988 Review #1274988 is a subjective opinion of poster.
Reason of review
Poor customer service
PAID BROKERAGE FEE ONLINE AFTER HAVING TO SIGN UP FOR ACCOUNT. WEB SITE IS EXCREMENTAL AND DIFFICULT TO NAVIGATE. LEFT INSTRUCTIONS ON APP TO LEAVE AT FRONT DOOR. NEXT DAY RECEIVED THE INFAMOUS "SORRY WE MISSED YOU" NOTICE. CALLED UPS, ON HOLD 15 MINUTES, EXPLAIN...
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Review
#1274679 Review #1274679 is a subjective opinion of poster.
Reason of review
Order processing issue
I ordered from old navy and never received my order. I noticed a ups slip scotch taped to the outside of my neighborhood association gate on the outside. After several days I went to see who it belonged to and realized it was my package. The notice sat there during...
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Review
#1273396 Review #1273396 is a subjective opinion of poster.
Reason of review
Problem with delivery
Preferred solution
Price reduction
1.0
Details
Every time Ups delivers my package and I have to call and complain I get made to feel like its my fault their drivers can't read. Seriously, my neighbor down the hill from me told me today he gets packages from all over the neighborhood left on his porch or thrown in...
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Review
#1273102 Review #1273102 is a subjective opinion of poster.
Cons
  • Thoroughly unpleasant
  • Package being left at the neighbors
Reason of review
Poor customer service
Tags
  • Delivery Problems
  • Ups Incompetent Drivers
  • customer experience
2.7
Details
Their lazy drivers would rather dump all of the packages from one neighborhood at the nearest Access Point, rather than go door-to-door, and go upstairs in NYC apartment buildings. If they arrive after the Access Point has closed for the day, they simply take every...
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Review
#1273068 Review #1273068 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS - They lost a second day air package of 150 bagels for militar

1.0
Details
They lost a package of 150 bagels sent 2nd day air for a military breakfast. Customer service was useless and could care less. They refused to call queens facility where it was last scanned. Nice to treat our active servicemen this way. I will make sure all over twitter
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Review
#1272795 Review #1272795 is a subjective opinion of poster.
Reason of review
Order processing issue

UPS - Slowest a package that was paid for second day air and was t

1.0
Details
Slowest a package that was paid for second day air and was totally useless and helping me
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Review
#1272770 Review #1272770 is a subjective opinion of poster.
Reason of review
Poor customer service

Ups suck

The drivers always make excuses why they can't deliver my packages to my house
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Review
#1272109 Review #1272109 is a subjective opinion of poster.
Reason of review
Poor customer service

UPS - Paid for overnight service no package after 4 days

1.0
Details
A package was shipped from Nashville Tn to Atlanta and paid overnight delivery, 4 days still no package. Tracking wasn’t updated so one couldn’t track. Sender tried to pick up in TN but they wouldn’t give. A week prior the incompetent driver dropped a different package at my home and mine at a different place. Their service is terrible no wonder they are going down. It’s not rocket science to deliver from A to B. I guess it is for UPS
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Review
#1271917 Review #1271917 is a subjective opinion of poster.
Reason of review
Problem with delivery

Ups staffs are too lazy and having I don't care attitude to

1.0
Details
I live in third floor and they always deliver my package at the lobby, they dont care to come to my front door or call my phone number in other to connect my package. My four packages has dippeared and lost due to their laziness. This is terible. Ups post men are most lazy human being on earth. It doesn't take one minute to deliver at third floor but they find it difficult and keep lost my packages. This is not fair.
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Review
#1271813 Review #1271813 is a subjective opinion of poster.
Reason of review
Problem with delivery