UPS Reviews and Complaints
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UPS delivered open boxes with missing items
- Cannot trust drivers to deliver packages
UPS review in Palm Harbor, Florida: Where is my package?
UPS review: Package is missing right where I shipped it!
Update by user Oct 14
I finally spoke to "Carol" and she claims UPS doesn't leave the phone off the hook and that they are "Short-staffed"....B.S. That is no reason to lose a package that I shipped.
She tried to put it all on me saying it was a tiny package when it wasn't. It was around the same dimensions as the other package that got delivered in New York today! They don't take any responsibility and try to blame the customer.
Not a good place to ship packages. I may have to use USPS registered mail!...
Original review posted by user Oct 14I am the shipper, and I shipped a couple of packages Friday, October 11. One of them made it, but the other one going to Phoenix, never left the customer center. I filed a complaint against them with the Better Business Bureau, just today, October 14. I've tried calling them. I know their local number. They have since left their phone off the hook. They KNOW they're in big trouble... The customer service is sub-par, too.
- Lose or steal packages
UPS review in Allen, Texas: NOT RECEIVING PKGS AT MY DOOR.
UPS review in Kuala Lumpur, Kuala Lumpur: WORST EXPERIENCE
- Never even once try to deliver the package
UPS review in Tucson, Arizona: Tracking my card
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