I am not sure which is responsible, but UPS received "billing information" (according to tracking info) on 10/04 but did not ship item until 10/09. Did Sierra Trading Post somehow submit billing information but fail to give UPS shipment?
Or did package sit in some UPS loading dock limbo?
Either way, a pointless 5 day delay is a shameful indictment of a company that just doesn't give a rats butt.
So far, a 3-6 day shipping pledge from Sierra Trading Post has turned into a 10 day exercise in frustration. It all really shows how badly American business is decaying and doesn't care one bit about the customer.
Review about: Ups Customer Care.