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UPS- Live Animal Shipping

I had a baby tortoise shipped UPS Overnight from Las Vegas NV to New York. My sister had another package coming to the house that day too, so the idiots at UPS put the two packages together in plastic and flipped the tortoise box upside down! There were two read arrows on each side of the box pointing up, the direction in which the box should have been keep in. It clearly said live animal on the box as well. Luckily my little guy is doing fine, but he was stressed out enough from being shipped then to get turned upside down but some *** at the UPS center. *** you guys suck.
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3 comments
Anonymous
#334241

Dumb %sses, people order live anemals from online all the time. Sears used to sell dogs via special order years ago.

if a box is clearly labled "Live anemal" Why in the %ell would you wrap it in plastic? The employees of UPs can say what ever the *ell they want. But UPs has terrible policies. I know as an employee you all want to feel like you are Gods gift to man but you are not.

Im glad the anemals are ok. I am sorry to the poseter that this happened. maybe someone should place a plastic bag over the UPS employees head to let them know what it is like. That was plain wrong.

I get items delivered by United dumb A%%es all the time. and it is not un common neither for them to walk to the door leave a door tag saying no one was home and run. Problem is, I have waited for them all day in side 3 feet from the door and they never knock or ring the door bell. I call and it is never the fault of UPS.

Although I did have a UPS driver ring the bell once and have a conversation with me about his boss being a B%%ch..

When reported, that complaint did get a response and the driver was never seen again by me. LOL Go figure!

Anonymous
#288922

you order animals online and have them shipped? what the @#$% is wrong with you?

Anonymous
#288640

If you really cared about that animal you wouldn't have bought one to be shipped, you would have found one locally (or done without).

No shipping company will guarantee a box doesn't turn over in transit.

Most of UPS' systems are automated, boxes get flipped.

The only thing done wrong is the driver should have placed the box 'right side up' and allowed you to continue deluding yourself.

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Review
#238548 Review #238548 is a subjective opinion of poster.
The European policy, called UPS Terms and Conditions of Carriage, REV. 01/11, states that "UPS may deliver a shipment to ... neighbours of the receiver". I have three questions about this. Is this a recent revision or a long time policy? I've had several packages...
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1 comment
Anonymous
#288644

Call the police.

Your package was left with a neighbor, they have signed for the package(?), now the package is missing?

Seems like even Matlock could close this case in less than an hour.

Review
#238476 Review #238476 is a subjective opinion of poster.

UPS Doesn't Pay Off on Claims

I shipped an expensive musical instrument that was bubble wrapped inside its own hardshell case inside a shipping container. When the buyer got the instrument, it appeared a forklift blade went through the outer box and case and damaged the instrument. UPS actually acknowledged the claim and agreed to pay the claim. However, it has been 2 months since the check was supposedly mailed and nothing. I have contacted them numerous times and was assured the check was in the mail. They even stopped payment on the first check and reissued it saying it must have gotten lost in the mail. Well I don't know which mail service they use, but Pont Express could have deliverd it to China by now. I have used UPS hundreds of times over the years, but no more. They have no intention of sending me a check. They hope that I'll get frustrated and give up.
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1 comment
Anonymous
#288030

this has been a problem with UPS ans USPS since before Christmas, I had taken photos of a package with fork lift tire marks on it and another with cart wheel marks, they pissed an moaned until i met with postmaster and showed him photos, he denied it was from a fork lift, to bad for him I drive several models of forklifts for my job and had taken pictures of the tires, same tread, the UPS guy was more forthcoming. pretty sad consumers have to go to such lengths to get service, but i guess all the *** ripoffs have done them in

Review
#238373 Review #238373 is a subjective opinion of poster.
Loss
$350
I have really had it with shipping companies stealing packages. My latest round is with United Parcel Service-Items I purchased in China. The package was scanned in at the UPS United Parcel Service Hub (UPS) at the Dallas Ft Worth Airport (DFW). The package had an...
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2 comments
Anonymous
#290074

Well looking at your tracking number your package had the label come off and UPS managed to solve the issue.

Why to *** and moan then not post a retraction of your BS claims.

You sir are an ***.

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Review
#238372 Review #238372 is a subjective opinion of poster.

UPS in Memphis, Tennessee - Didn't Deliver My Package

Okay, UPS was sitting in front of my drive way when I pulled up and he was blocking my driveway so I waited for him to drop off the package. He looks in his side-mirror and just drives off. Didn't drop off the package or anything. It still say my package is out for delivery, and I need my new phone bad. I've never had any problems with UPS before, I usually don't ever ship with them, I always choose USPS because they seem the most reliable. If anyone could please tell me what is going on I would greatly appreciate it.
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3 comments
Anonymous
#420758

I orderd some computer parts and i put Second day shipping. Never got it...

Anonymous
#300229

Its halfway through the day and it's not even in transit yet? What the ***?

I spent $400 dollars on that *** package. FML :(

Anonymous
#588049
@Ups is suppose to deliever my

Dont trust the *** ups say when they say they will deliver on the day it says they lie i know i am post to get my package tommarow and Tell me why they are closed tommarow

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Review
#238363 Review #238363 is a subjective opinion of poster.
Loss
$200

UPS fails

On 5/16/12 I paid for overnight delivery (17th)of live fish just to have to find out that they are delaying AGAIN until 5/18/11. This is the 3rd delay in getting my order. After taking 3 of my UNPAID vacation daysand now one more. The customer service rep I spoke with suggested that I Drive the 89 miles one way to pick it up, and still pay overnight price! So from now on i'll have to ask who the company uses for shippiing and not buy from them if they ship by this low grade company
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4 comments
cbells71
#287474

your a fun bag of skin, with nothing better to do other than troll people that speak of the *** hole company you probly work for. don't bother to respond. your not worth the time

Anonymous
#287470

Is your mom's name Nancy?

Whatever the case, your story still doesn't add up unless, like you, you're lit up.

Perhaps the poor planning is on your part.

Crawl up outta your mom's/Nancy's basement and get a clue as to how to buy something that doesn't come in a little plastic baggie.

cbells71
#287467

No,the package was to be delivered today,OVERNIGHT, they contued to say that they couldn't overnight my goods do to *** poor planning on thier end. Maybe you should change your name to Nancy...

Anonymous
#287460

Those fish probably look cool when you're stoned, but your logic skills suck.

You were expecting a shipment of fish on 5/17 and took the day off work? Did the company you ordered from even ship the fish?

What is the "3rd delay" statement supposeed to mean? You say you ordered on 5/16 for delivery 5/17 where is the 3rd attempt/3 days off work?

If what you are TRYING to say is you missed the delivery on 5/17 and UPS suggested you drrive to pick them up, what is proble? It sounds like they attempted to find a solution to your needs. If you refused, of course they would reattempt the next business day. Still only two days not three and still not their fault but really dude, just say no to drugs.

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Review
#238171 Review #238171 is a subjective opinion of poster.
Loss
$75

UPS in Mclean, Virginia - Sent to wrong address, old product, bad service

this company screwed up the shipping, and then didn't take responsibility for it. blamed it on UPS when I get packages from UPS all the time. then sent me old product as well as sending me one container that was the wrong thing. and to boot, their customer service is the worst I've encountered, ever. they don't seem to care about quality of product or about their customers. when I called today to followup on an email I sent them, the guy was curt, listened to the problems but was rude. I recommend--don't buy from them!
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1 comment
Anonymous
#287742

This does not sound like a complaint about UPS but you don't mention the company you are complaining about. How does this help anyone? How can we not buy from them if you don't tell us who it is?

Review
#238161 Review #238161 is a subjective opinion of poster.

UPS sucks!

Everytime I order something from Newegg they use UPS. I live in an apartment complex thats locked but the front door is right next to the office and they let the drivers right in. Usually these UPS goofs leave the packages in the office even though they have complete access to the apartments but are simply too lazy to walk down a hall and knock on a door. Today I was expecting a package and like usual I was waiting for a call from the office to let me know I had a package, but there was nothing. Tracked my package online and said I was unavailable(??) that another delivery attempt will be made tomorrow. So I go and look for a note that the driver is supposed to leave but in turn, there's no note! Good thing I checked online... I've been trying to contact the local UPS here so I can just schedule a pickup (which I shouldn't have to do)but nobody will answer the phone! What gives with UPS?? First of all, the office isn't responsible for the safe delivery of shipped items. Secondly, I thought it was UPS job to simply deliver an item and not pawning it off onto someboby else?
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Review
#238129 Review #238129 is a subjective opinion of poster.

Unable to pick up package on- time, despite being told by UPS when I could pick it up.

I was told when to pick up package from UPS, then when I get to the Arminta UPS location they tell me " that driver never gets here before 9pm. They gave you wrong information." I stated" it's your company - UPS. that told me when to pick up the package" All I got was " I am sorry you can wait for the driver or it can be picked up within 5 days" This was a gift for someone going out of state the same night. So. it's just a waste of time. Never again! Anything important do not send or expect to receive via UPS!
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Review
#238055 Review #238055 is a subjective opinion of poster.

UPS in Milwaukee, Wisconsin - Called multiple times to schedule time for re-deliver, cut the line multiple times as I was talking

Horrible. I ordered a laptop from the Microsoft site, little did I know it would be shipped via UPS. The item was to be delivered via 1 day shipping (I paid extra for this), but though it was sent out on Friday, it arrived late Monday (atleast in the package delivery attempt). I called them multiple times requesting them to re-schedule after going through the painful voicemail service, and each time as I was talking (giving the tracking number), the line was cut on me (I have full network from where I call). Only one person took down my number as I called, and they never called me back as well. First time I called, some one did talk, they said there would not be able to give an exact time when it gets delivered, it was just a wild guess when it would be re-delivered (since they are a lousy service). I asked if I could schedule up a time, they asked if I could pick it up directly and save their time instead (and their office is about 30 minutes away). I paid for one-day shipping on Friday at 12.00 am (meaning they had ample time to deliver the package same day), I got a notification from the Microsoft site, at 1.00 pm saying the item was already up for shipping. This is the kind of customer service you can expect from them. I would prefer USPS instead.
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2 comments
Anonymous
#287457

You paid for one (business) day shipping, UPS delivered (or attempted to deliver) your item in one business day? You weren't home and now you expect UPS to arrive at your door step at some precise moment in time that you would like to specify?

Uh, good luck with any company doing that. You can't even get the cable guy to do that. You should have paid for early am delivery if you want the most specific time. Early am is delivered BY 8:30 am to many US locations, wanna try that with USPS, good luck.

Or...You can go pick up your item at your convenience at the local UPS center. It's not really UPS' fault that you are not available when they attempt delivery.

Take some responsibility for your actions and quit blaming others, geez.

smedrik
#287153

You did receive one day shipping. The driver doesn't derive from Microsoft's warehouse directly to your home. The package is picked up Friday afternoon, sorted and out for delivery the next business day (Monday). You were not available Monday to receive the delivery. They offered to redeliver it. Couriers will make over 150 stops per day, their route and the delivery times are determined by what is on the truck and how it is packed, that morning. You cannot pick your time, delivery times can never be chosen with any company, any time anywhere.

Same day service is often available locally, or near major urban centres via the "next available flight" Service. This service can cost well into the hundred of dollars.

Basically you are complaining that UPS did their job, however their job didn't coincide with your schedule.

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Review
#237999 Review #237999 is a subjective opinion of poster.
Loss
$850