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UPS in Phoenix, Arizona - TO ALL DELIVERY DRIVERS

Please do your best to do your job. Be a good representative to your company care about what you do and provide good customer service, that is all consumers want. we are all in this *** economy and all are trying to get the best for ourselves . we just hate "unnecessary roughness" I have had great service and terrible service. but more often it has been terrible. Its simple respect. if you don't like your job or your packages you deliver you should change your job, don't put your issues on your customers or their items!!! BIG THANKS TO THOSE THAT CARE ABOUT WHAT THEY DO!!!!! I KNOW I TRY MY BEST!
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1 comment
Anonymous
#417564

It has nothing to do with the economy. Just lazy, uncaring, obnoxious people on both sides of the service.

Review
#292496 Review #292496 is a subjective opinion of poster.
I moved across the state because of a new job opportunity for my Husband so we are (at the time I'm writing this) in temporary housing. I ordered some things off of Amazon and requested 2 day shipping as I didn't know how long it would be taking us to find a new place...
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1 comment
Anonymous
#419946

Update: They never got my package to me. In fact, they never even put it on the truck like they said they did.

Instead, 2 days later I have to find out through my tracking number that they decided to send it back to the seller even though I had asked them repeatedly to contact me if they could not find it again and then hold it for me.

This is the worst service I have ever received from them in all the areas I've lived in. Also turns out you can't request a carrier from Amazon so you're stuck with who ever they decide on for that area, or the slowest shipping which is USPS.

Review
#292481 Review #292481 is a subjective opinion of poster.
Loss
$100
I shipped a brand new laptop to my niece in Texas last december, my niece didnt go out that day because I told her to wait for the package. As soon as she saw the UPS truck she went to open the door and saw the delivery guy tossed the packaged, We made a complaints,...
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12 comments
Anonymous
#419449

I have moved to a brand new house and purchased lots kitchen items all delivered by UPS. They don't ring and left my TV at the porch all soak wet.

Then today, the kitchen Aid stand mixer along with some other items ordered from Amazon not delivered but proof of delivery says "Status: Delivered, Location: Front door" So I called Amazon, Amazon told me they probably deliver tomorrow. Then why tracking says delivered... front door?

I called UPS, they asked me if I have check around the neighborhood, and told me I have to complain Amazon not UPS. Seriously?

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Review
#292326 Review #292326 is a subjective opinion of poster.

UPS in New York, New York - Do not ring bell

I had a package that was suppose to be delivered EARLIER in the week I had another package that was attempted to be delivered but was NEVER delivered because the DRIVER NEVER RANG MY BELL! I placed another and he did the SAME THING AGAIN! However, UPS understands they are at fault BUT they CANNOT do anything to prevent this from reoccurring!There are NO accommodations they can provide for THEIR DRIVER LACK OF WORK. In other words I will have to deal with this myself I find this to be ABSOLUTELY RIDICULOUS! UPS has to be the WORSE delivery service who can only accommodate their company!
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Review
#292240 Review #292240 is a subjective opinion of poster.

UPS in Madisonville, Kentucky - Shipping Cost & Delivery Time

I don't really have a complaint, however I do wish the shipping methods were better. I agree with other customers regarding the shipping prices being above average and the fact that you do seem to ship items separately. I wish you would lower your shipping cost or at least ship as much of my order in the same box. I do like LTD and your products. I have just about decorated my daughter's entire apartment, at college, with all LTD products, and she loves it. Thank you for the opportunity to express my opinion. I wish there was a way that UPS would just deliver the orders, instead of taking them to the US Postal Service. That takes so long and it takes forever for the orders to get to us.
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1 comment
Nox
#421670

Um... shipping prices are above average you say?

What do you consider as average prices? In case you didn't notice, things get more expensive each year, it's called inflation. The value of the dollar drops, gas prices increase, etc... You are paying for not having to go get the stuff yourself, and you are paying for not having to spend your own money on gas.

UPS does not handle how the Shipper (LTD?) packages your items.

UPS does not make the decision to put 4 items in 1 box, and 1 item in another...

This is the most respectful complaint I've seen on this site so far, but it's still a complaint that doesn't make much sense... Things get more expensive, as a father with a daughter in college one would think with your age you would understand this by now.

Review
#292224 Review #292224 is a subjective opinion of poster.

UPS in Bellmore, New York - IN PIECES

I ordered two little tables, covered in bevaled mirror. When they arrived the UPS delivery men PLACED THEM UPSIDE DOWN, and most likely had been tossing them around in the truck. When I opened the package nearly every piece of mirror was shattered, and the drawers were broken and out of place WITH BOTH PACKEGES! I am furious at how IGNORANT AND CARELESS the UPS DELIVERY MEN where. The boxes they were shipped where covered in "FRAGIL" stickers and "THIS SIDE UP" . Unreal, I can't believe how careless they where. Not only that, but UPS doesn't have any numbers to place a caomplaint, it's almost as if you can't even place one.
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11 comments
Anonymous
#422790

MuRiiN you are clearly a person who must think so highly of yourself that you need to vent your petty complaints along with every other LOSER.. OH you are a LIAR drivers can never be held for ANY DAMAGES HA HA I hope your next pkgs are delivered intact BUT ya never know..PS us delivery BOYS as you put it don;t care about your pkgs, your dog,ETC,ETC, but mostly WE DON'T CARE ABOUT YOU!!!!PSS I HOPE YOU COMPLAINED AND LEFT ALL YOUR INFO,CAUSE WE NEVER FORGET JERKS LIKE YOU..NEXT TIME REMEMBER THAT HA HA HA HA HA HA

Anonymous
#422465

@SKIP

You're wildly ignorant and clearly are discontent with your life, if you weren't you wouldn't be repeatedly posting negative comments on this website! At the end of the day - you're the one that brings me all this "***" that you hate so much. Thanks delivery boy! PS finally was able to place a complaint with UPS and turns out the damages are going to be deducted from whomever was responsible for the damages' pay! FINALLY SOME CONSEQUENCES! And how nice, bragging about your pay, clearly you are insecure and need to feel adequate by flaunting the only thing you have going for you!

So get at me delivery boy - but at the end of the day I'm not the one with a carppy job and a bad attitude towards customers!

P.S. I'm sure you will repost comments about 100 times over so thought I would let you know this is my last post - I have much better ways to spend my precious time. So post away to your sad little hearts content after this!

Anonymous
#422231

H. murrin.I happen to enjoy my job,it;s just dealing with people like you who think that your pkg was damaged because the box was placed arrows down..Ha those boxes are crammed into my truck so much its amazing most of the stuff isn't broken..blame the mgt more more more stuff to deliver bigger and NO weight LIMITS 10 to 12hr days..Just remember you are only 1 of 130 stops per day..

oh i made 93,000 last year delivering ,eh dropping pkgs.. but really WE DON"T CARE ITS just a bunch of *** ever wonder why your boxes smell like COFFEE!!!think about that :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin

Anonymous
#422175

So im not going to say I 100% believe that "wedon'tcare" and whoever else are UPS drivers or workers, but whomever you are, YOU ARE A DUMB ***. If you don't like your job, as previously mentioned, maybe you should have made some better life decisions.

And unfortunately for you I don't have a "shopping addiction" and I rarely purchase items online. And these two beveled mirror night stands WERE ONLINE ITEMS ONLY. So for *** sake I think YOU yes YOU "Wedon'tcare" are the one that needs to get your head out of your ***.

P.S.

Maybe you should spend less time online complaining about this when you are clearly WRONG and spend more time EDUCATING YOURSELF SO YOU CAN GET A BETTER JOB. *** ***.

Nox
#421671

You all realize these people saying they don't care probably aren't UPS drivers. The internet is such a miraculous tool that you believe everything people say. Sigh.

Anonymous
#417481

WEDON'TCARE WEDON'TCARE WEDON'TCARE WEDON'TCARE'JUST SAYS WHAT WE ALL THINK WEDON'TCARE ABOUT YOU ,YOUR ***, YOUR DOG YOUR HOUSE YOUR BIG SCREEN TV THAT GETS BEAT UP IN MY TRUCK it really do's BUT WE REALLY DON'TCARE ABOUT YOU.....

Anonymous
#417468

@ wedon'tcare

you know that ups and fedex both deliver to "stores" as well and they have to refuse items all the time. going to the store is not the point.

i went to three different stores, with no success of getting the common item, before i bought my last item on the internet, and didn't save any money. delivery drivers need to pull their heads out of their ..... its simple respect.

if you don't like your job or your packages you deliver you should have made better life decisions. don't put your issues on your customers or their items!!!

Anonymous
#417463

Hollins 1 shopping is like a drug to people they complain and moan but still buy china=mart ***.and if you can't handle the truth about the way your junk is handled get your head out of your ars''' :grin :grin :grin :grin :grin :grin :grin :grin :grin :grin :p :p :p :p :p

hollins1
#417395

JUST CURIOUS.IF EVERYONE GOES TO THE STORE.WHERE WILL THIS LEAVE UPS AND FEDEX.I ASSUME IN THE UNPLOYEMENT LINE WITH EVERYONE ELSE.AND BY THE WAY.IF YOU ARE CRAZY ENOUGH TO PRINT THIS TYPE OF ***.WHAT IS YOUR CORRECT NAME.YOU SHOULD BE BOLD ENOUGH TO PRINT THAT.TRUE NAME PLEASE.YOU MAKE UPS AND FEDEX LOOK REALLY BAD ON THIS BLOG.

Anonymous
#416709

those arrows mean nothing to us.next time go to the store :cry :cry :cry :cry :cry :cry people this junk is tossed around so much it is amazing that you get it in one piece just look inside one of the trucks someday stuff packed in there..heavy boxes crushing you fragile ***,,we love it who else you gonna use? fedex?

the drivers don't give a ratsass either! ..also now that you complained next time driver is at your trailer good luck..JUST sayin my fav large screen tvs..man do those things take a pounding..spend 52 cents more go to a STORE seeya

Anonymous
#416530

1-800-742-5877

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Review
#292120 Review #292120 is a subjective opinion of poster.

UPS Store #4040 - Unreliable & Undependable

After 5 years as a mailbox customer of this store at corner of Baseline and Power in Mesa, AZ, the service provided has taken a severe turn toward mediocrity. No response to messages, failure to comply with customer instructions/requests for forwarding of mail, and failure to ship mail when promised. Recently, the store "lost" a FEDEX envelope containing important and expensive tickets just 10 feet away from my mailbox! When I confronted the owner, I was told that maybe I should go and request duplicate tickets. The owner seemed indifferent and unconcerned about the matter. Tell me, how do you lose a large envelope that you have signed for and acknowledged receipt of just a step or two away from the mailbox to which it was addressed? A week later, the envelope was found, after apparently falling into a crack in the mailroom. Because I became upset, the owner decided to just terminate my mailbox. Don't waste your time going to this store.
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Review
#291750 Review #291750 is a subjective opinion of poster.

UPS

I used the UPS store in Fallon, Nevada to package and ship valuable collectibles to 4 different customers. EVERY package arrived damaged. I called the store and was told to call the toll free number to submit a claim. I paid a lot of money to have the store package my items and a lot of money to have them shipped. I was reimbursed for the value of the items, but not the expense of packaging them. The store is still open with the same people still working there. DON'T USE THIS UPS STORE. Recently I received a call from UPS wanting to know why I hadn't paid their shipping bills. One I received and paid MONTHS ago and the other bill I have never received. It sounds like their billing department isn't any better than the Fallon store's packaging department. I won't be using UPS anymore.
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Review
#290999 Review #290999 is a subjective opinion of poster.
On 01/07/12 I had a small package shipped to MA. Tracking Number 1z79v5930363313903 Supposedly, it was delivered on 01/13/2012. The tracking information says that it was left at the door. The person to whom it was going said to me that she was at home the whole day...
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6 comments
Anonymous
#500489

I just got screwed as well. I literally saw the UPS guy, with an arm full of drinks from the store next door, get in his truck and drive away without delivering the package I was waiting for.

On the website? "DELIVERED".

Now its all on me to get my money back from the seller. THANKS UPS!!!!!!

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Review
#290944 Review #290944 is a subjective opinion of poster.

UPS consistantly fails to deliver packages

Over the past 2 months I have placed about 14 online orders. Everything that was shipped by Fed Ex and USPS arrived on time and undamaged even in horrendous weather conditions. Then there's UPS... they have lost a total of 3 packages in these 2 months. Lost package #1 - When I called because the package they said had been left at my door at 6:00 was not there at 6:35 (I was outside shoveling snow from the driveway at this time, no UPS truck even went down the street) I was advised to keep looking. The second time I called they told me to contact Amazon, because it's Amazons responsibility, not theirs. Thank goodness Amazon has such stellar customer service.They shipped out a replacement overnight. Still has not arrived. Lost package #2 - UPS lost track of it in Arizona somewhere. They told me to call Amazon, since they could not find it. Amazon sent out a replacement overnight. It arrived here well after dark looking like it had been run over by a truck and then chucked from the street to the doorstep. It was laying in a bush. At least I got it though! Lost package #3 - Was a Kindle for my sons CHristmas present. Said they left it on my porch (I do not have a porch, unless you count one small concrete step and a series of stepping stones as a porch.) First I was advised to check under my porch (Really UPS, should I also pry up the stepping stones). Then they advised me to go door to door in my neighborhood and ask for it. I went to a total of 12 houses and did not find my package. But I did find another person who had similar problems with UPS that week. Yet again Amazon and their fantastic customer service replaced the kindle and sent it to me Fed Ex. It arrived on time, in perfect packaging, and the driver actually knocked on the door with a smile in the daylight hours! From now on I refuse to purchase anything that is shipped by UPS as they clearly have no idea how to treat other peoples packages.
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1 comment
kimvernon
#413780

I wish I had read this before I gave ups my money to deliver my package. I am soooooo mad right now.

Review
#290796 Review #290796 is a subjective opinion of poster.