Latest review first
Ups Delivery Guy was Rude.
Today, I went outside to watch the dogs because I am home sick. I had apparently not heard the doorbell ring, so as i looked inside, i saw the UPS guy looking into my window. As he saw me he gave me the "Are you ***?" look. By the way, I'm only 13. Aren't they supposed to deliver even if people aren't there? So i go to the door and say " Sorry i was watching my dogs" He replied with an "Okay" and rolled eyes. He made me sign and then left. I look like a kid! NO need to be SO rude!
Rude UPS delivery guy.
Okay so i am home sick today. It is a fairly decent day so i sat on the porch and watched my dogs. I apparently hadn't heard the doorbell ring, so i look inside, finding the UPS driver looking into my window. He saw me and made the look like" Are you ***?". By the way, I'm only 13. Aren't UPS guys supposed to deliver even if people aren't there? So i answer the door and I say "Sorry I was watching my dogs." He replied with a rool to his eyes, made me sign then left.
UPS - worst customer service ever!
UPS does NOT know what they are doing. I have had numerous bad experiences with them. Their customer service agents have the ability to research and do ABSOLUTELY NOTHING!! They have NO idea where a package is at any given time, no idea where a package was left, and NO idea how to find out. I actually had a supervisor HANG UP ON ME because I was begging and pleading with her to help me find a very important package...after I already begged and pleaded with someone else for 45 minutes. They literally do not know where their drivers leave packages, and if they do, they refuse to pass that on to the customer....it's amazing to me. They continually told me to contact the shipper...Why the *** would the shipper know where UPS left my package? They are horrible and I avoid shipping with them as much as possible. What can brown do for me? Go bankrupt and dissolve.
UPS My Choise: awful service
I signed up for UPS MY Choice service and used it to re-route an envelope to a UPS Store 3 days ago (a Sunday morning). I spoke to a representative at UPS on Monday and they informed me that the envelope would be delivered to the UPS Store by the end of day. Monday evening I called the UPS Store since the online tracking had no updated information. The UPS Store informed me that the envelope should arrive to them by Tuesday morning. The UPS Store took my contact information and said they would call me when it arrived. I called the UPS Store at the end of the day Tuesday and the envelope still hadn't arrived. It is now Wednesday and the tracking status still says out with driver for delivery. I called UPS customer service again and they confirmed the status and could not give me an explanation as to why it was not delivered as yet. For your reference, the re-route distance is no more that 5 miles. I have had other problems with UPS this year and I will no longer use their service. FedEx is more expensive but they offer exceptional service.
UPS in Melbourne, Victoria - Deliver to wrong address
I ordered an expensive software package from the US to be delivered to an address in Australia. UPS in Sydney then put an incorrect sticker on it to send it to a town over 150km away. I checked the tracking and found this out - phoned UPS and immediately they inferred why can I not go and fetch it at the Post Office it was delivered to (150km from where it was supposed to be delivered). In hindsight it would have been easier to travel the 300 km to fetch the parcel as now after 8 days since I called them and informed them of this issue - they are still trying to find where the parcel is and I am still getting the run around. I am exceptionally angry as this software is needed for my business and I am not facing a delay of over 10 days to implement it - that is if I get it this week. This has real cost implications to me of which I have to cover. I will definitely consider using another shipping agent in the future.
UPS sucks !!!!
They are not flexible. They do not empower they workers. I have had package sent by ups to my work place but they did not deliver it because there was not my name on the door. It is small office in private home without a company name on. More, I add description on ups website "left gate + the owner name which is on the door) it was helpless the same as customer service representatives that strictly follow instruction which unfortunately not always works. I am not going to use ups ever again and I am going always to ask senders to sent it by another delivery company.
UPS Denied Claim On Shipment They Damaged.
On 12/22/2011 ABL Electronics had UPS pick up a shipment at my home which was insured for $500.00. It was packed in bubble wrap in the same box I received it in and sealed with Scotch packing tape. UPS damaged the shipment and they are denying the insurance claim saying that the item was not properly packed. ABL Electronics says UPS always denies insurance claims. I think we have seen how UPS handles shipments on the internet videos and I have received UPS deliveries that were thrown over my 6 foot patio fence. UPS has a reputation for dragging out damage inspections and claims hoping you will die of old age before the claim is settled.
My package has been in my state for the past 4 days and they just now decided to 'transfer to the post office' and now I have to wait 2 more days... Had they informed me my package would be dumped on USPS I would have requested pick up... Thanks SO MUCH UPS for screwing over my daughter on her birthday (AGAIN) and making her wait almost an extra week to get her gifts... Every year it's some new *** with you lazy *** I don't care if I have to fight with the companies I order products from I am not using this *** service ever again.
UPS needs to knock at least
I ordered textbooks on Wednesday and chose one day delivery because I needed them for a class by Monday. On Thursday as I was leaving my apartment and noticed a sticker on the door for a missed package. I was home the entire day waiting for it. They didnt even knock, I was there so its not like I missed them. So I let if go since I was going to be there the next day to meet them. Yet again I found a sticker when I sat there waiting. Im sooooo pissed, its not like I couldve missed them I was there!! Since they dont ship weekends Im now screwed since my assignment is due Monday. Thank goodness there are etextbook free trials. But the least they could do was give me back the insane amount I paid in shipping fees since they didnt knock and keep my book hostage all weekend. If I wanted it this late, I wouldve done standard shipping.
I ordered goods from Wales (I live in the US). The store owner notified me when she shipped the goods, and provided a tracking number for a UK company that works with different shippers (including UPS). The tracking information indicated that UPS had the goods, but...
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