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UPS in Allentown, Pennsylvania - Pissed me of

UPS - Pissed me of
UPS - Pissed me of
I had called Viridian about X5l gen2 the x5l gen 2 was not powering on at all so that asked me to mail it back going to send me Rma to my email when I received the shipping label I called Viridian backon the phone I told them I received shipping label I ask them what is the best way to ship it back to them that told me I could send it brown envelope so I put it brown envelope with bubble wrap / cardboard. I wrap x5l gen 2 with the bubble wrap also I used the cardboard four protection. I put the package into ups drop box 649 SOUTH AVE SECANE, PA Feb 5 2012 around 3 o'clock for pickup Monday FEB 6 2012 THE TRACKNUMBER IS (1**************) Viridian received my package on Feb 10, 2012 signed by Hoyt . And the process of all this that sent me a new x5l Viridian out that track number is 1****************4 I was supposed to get this package today FEB 13 2012 How every viridian ask UPS to return the package back to to them so I called viridian ask them what is going on that told me they the package I sent them x5l gen 2 was not in the brown envelope just bubble wrap / cardboard that could be because I know I sent the X5l back to the company I am not *** know what I send them so I called ups to fall a claim
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Review
#296869 Review #296869 is a subjective opinion of poster.
Loss
$325

UPS Fees

UPS charges scary fees at the door for shipping from USA to Canada. Often exceeding 50% of the price of the package. Unfortunately sending it back, or refusing it costs even more. What more can I say without repeating myself. UPS charges huge fees at the door which they call, cross border fees for transporting packages across the Canada/USA border. USPS, does not charge these fees and they are often faster, more reliable and cheaper. Why anyone would use UPS is beyond me. I have to keep rambling to get to 100 words so they will let me post this....
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1 comment
Anonymous
#556871

yjtlek

Review
#296653 Review #296653 is a subjective opinion of poster.

UPS in Newark, New Jersey - Bad delivery driver

i don't get my deliveries from ups anymore,last time i had an argument with their driver about knocking on the door so hard,that my infant sun wake up scared,it happened many times,and i did talk to him about it,he said he wont do it again,but last time he did it again ,so he end up telling me he wont make any more deliveries for us,now i shop from eBay a lot and some sellers use ups,now he comes leave a note that he came and nobody was there to receive the package,and the packages end up back to the sellers,i have my mother 65 years old,always home in the morning taking care of my son,so if he knocks so she can hear him,this is a real inconvenience for me,i try to contact ups filed a complaint,but nothing happend,here is a tracking number from one shipment 1Z7F932E0357859179,my name is ramy elhabashy,and i live at 49 logan ave ,apt #1r,jersey city new jersey,07306,,,,,,,,,thank you
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1 comment
Anonymous
#432937

Sooo, lets get this straight. He knocked hard enough to make sure you heard him.

You whined and complained that your *** kid was scared of a door knock. Now he doesnt knock as hard, you dont hear him, and you're pissed when you get the note on the door.

Am I understanding this correctly ? UPS Was SOO busy not giving a *** about your complaint, they forgot to do something about it.

Review
#296618 Review #296618 is a subjective opinion of poster.
Loss
$100

Don't use UPS for shipping

I purchased a used night stand, to match my existing one, from Dallas Texas. The person I bought it from offered to package it and I told her no, just take it to a pack n mail to make sure it was done correctly. They package it and sent it to me. When I received it the driver pointed out the box was badly damaged and advised to check it out. The top was completely broke in half along with other damage. This is Chestnut Oak which is an extremely strong wood. I filed a claim with UPS. A representitive called and asked about the packaging, never coming out to look at it. I told her the entire night stand had 3 layers of bubble wrap over the entire thing. They then used styrofoam in the corners to support it from moving, and them they filled the entire cavity with foam peanuts. They had the certified box labeled fragile all over it and listed this side up. In my opinion they could not have done a better job packing it for me. After waiting a week to hear from UPS I called them and they told me the claim was denied but could file an appeal. I filed an appeal and after waiting another week I called UPS again, again they told me my claim was denied. They said the packaging was sufficant. How can they tell that when they never even looked at it. The box was either dropped off a truck or something very very heavy fell on it and it didn't match how it was packaged it would have been damage. By the way it cost me $172 to ship this and I am real mad since this night stand was a very high end furniture and is not has not been available for over 6 years. Don't ship by UPS if you value the item your buying. There customer service people are absolutely the worst and rued people you will ever deal with.
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1 comment
Anonymous
#428519

this sucks but, people these trucks are packed with all sorts of freight..100lb cartons on top of big screen tvs.. It is so crammed in some of the stuff gets crushed..I would never ever buy anything that could get crushed!! Good luck in claims but your out of cash..

Review
#296477 Review #296477 is a subjective opinion of poster.

UPS SUCKS! won't leave mail as instructed

why do I pay for HOME delivery when UPS holds my pkgs. a hostage at UPS depot 20 miles away from my house??? I request NO signature on my deliveries and they won't leave pkg at the door. EVERYBODY in the neighborhood gets pkgs left at their door/gate....but not me. I called trying to figure out WHY, but all the experts at UPS CAN"T tell me why. They just leave stickers at the gate...usualy in a place where I can't see the dang thing .......and then hold my mail at the depot and tell me to drive down and then return my mail back to sender. UPS SUCKS in a BIG WAY!!!!
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1 comment
Anonymous
#429038

UPS sucks will not leave packages as instructed, Fed Ex & USPS do as instructed UPS for whatever reason will not leave packages even when I offer to sign a waiver to leave them in the middle of my parking lot. Request all my shipper to not use UPS

Review
#296271 Review #296271 is a subjective opinion of poster.

UPS Billing Practices For Small Businesses

UPS expects to be paid almost instantaneously. It almost seems like they expect to be paid faster than they deliver packages. As a small business, I pay bills once or twice a month. It is simply not possible to pay each bill when it comes in. This is good enough for every other vendor except UPS. If UPS is not paid in 10 days or so they suspend your accouny. And it doesn't matter how small the amount owed is. I have had my account suspended for awing as little as twelve dollars. Of course, when this happns, we always seem to find out at the end of the day when we really need to send out a package. Does anybody else have a similaar complaint?
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1 comment
Anonymous
#427219

our small business has had similar issues with FedEx and Enterprise Rent-A-Car. they dont seem to care about working WITH small businesses, they just want their money.

Review
#295934 Review #295934 is a subjective opinion of poster.

UPS Sucks!!!

I ordered something online and it was being shipped UPS and according to the tracking information as of this morning (Feb. 9th) it was out for delivery on a truck. Later when I checked the status it stated that a "First Attempt" was made at approximately 10:45am, my office is open from 8am - 5pm. I called the receptionist and was told that he came in waited maybe 2 seconds for someone to come sign for it, and then stormed out. I have witnesses this be-rating behavior from this particular driver before. He not only has an attitude but he represents his company completely unprofessionally. When I contacted UPS about this driver (his name is Andy, works in the Elm Grove, WI facility), all they did was apologize and I was told he has been talked to about his behavior before, but HE SHOULD BE FIRED!!!!!!
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1 comment
Anonymous
#446518

slap the receptionist for not signing for it..

Review
#295722 Review #295722 is a subjective opinion of poster.

UPS - incometent employees

I was expecting a delivery from UPS on Wednesday morning and that night I got an email stating that the location on the package no longer existed. "The business has moved"...Obviously it had not since I was sitting at work the entire day waiting for it and after after 6 attempts at delivering I expressed my anger to the supervisor at the dispatch location and they ensured me it would be redelivered before our office closed at 5pm. I got a call at 7:45pm from the driver telling me he was on our floor and our office didn't exist..... Turns out the *** ***** never attempted to open the door that lead you to the hall from the elevators. UPS is the last company I will ever resort to because of their incompetent employee's at all levels. 4 business days, 6 delivery attempts, 12 calls with the dispatch center & extremely poor customer service!!
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3 comments
two sided
#425704

that was a bit harsh. as most offices usually have a directory and most offices will give a little more details and directions.the ups worker probably thought that it was another person's office.

maybe bad judgement. but i guess they could've called. might've been accustomed to some of those high end office suites.

the difference threw him for a loop. but i understand your frustration.

Anonymous
#425696

Ohh my word, I had a next day delivery and the ups in Newark ohio changed my address. They claimed it did not exist.

The address on the package was right and even after I called them, they refused to deliver it. Talk about bad customer service, I would rather wait several weeks for the usps to deliver my package then to deal with the ups people.

Anonymous
#425484

Incompetent is not a good word to misspell lol.

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Review
#295351 Review #295351 is a subjective opinion of poster.

UPS service doesn't compare to FedEx

I live in an apartment complex in a busy foot traffic area. If you leave something outside my door, it's for anyone's taking that is passing by. When FedEx has a delivery, they knock on the door. If no one answers, they deliver the package to the leasing office who gladly takes and holds it for me. I was traveling this week and UPS tells me they left a package outside my door - yep, its now missing. Thanks UPS. I won't buy from companies that ship UPS anymore - only FedEx. By the way UPS, I'm filing my claim and you are going to cover this one. Perhaps you should send your drivers to FedEx for training so they can understand the meaning of 'customer service'.
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4 comments
Anonymous
#426162

I absolutely agree that our Fedex drivers are much better than UPS drivers. Perhaps because UPS drivers are unionized but they complain every single time that they have to pick up packages from our company. We recently instituted a company policy with all our vendors and clients that we only ship Fedex and not UPS.

Anonymous
#425401

pwn3d is spot on ,people think that we worry about their ***.. we don't care..

Anonymous
#424868

Signature is not required with FedEx and your package is still safe, and no, I don't work for them, i'm a loyal customer following decades of good customer service. I always regret it when UPS delivers. Perhaps you should have FedEx deliver you a book on online etiquette - I'm sure they would be happy to accommodate you.

Anonymous
#424798

You are wrong. FEDEX leaves packages out just like UPS.

Your 1, single, sole, only delivery driver does this for you. It's not required and he shouldn't do it.

That's wasting time.

You are a retard for ordering things and having them delivered ups or fedex and not requiring a signature. Retard.

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Review
#295253 Review #295253 is a subjective opinion of poster.
Loss
$49

UPS in Yonkers, New York - U.P.S. Thieving Drivers

For the 2nd time in 2 years, some lowlife trailer park toothless inbred theif dressed in a ***-BROWN uniform stole a package addressed to me. @ years ago, one them stole a brand new Dell laptop I ordered for my daughter for Christmas....this time, a brand new Nokia 4g phone. Their package-tracking info says, "left at door"...which anyone with a rudimentary spark of intelligience knows is B*U*L*L*S*H*I*T.....never mind trying to file a claim with UPS, so I just stopped payment on my credit card and placed the order in dispute. These animals think that it's OK because it will become someone else's problem. These dirtbags in brown should be monitered every second of every day they are working.
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2 comments
Anonymous
#425041

Does LOL mean "Loser On The Loose?" Heard your ol' lady blows the UPS delivery boy on a regular basis...as a matter of fact, he's her pimp. One day she runs up to him and says, "Baby, heah am the $92.50 fum all the trick ah turned las' night". He says, ***, baby, which one give y;all fitty cent?" Your ol' lady says, "Dey all did!" Now grab your mop, Cleotis...there's a spill in aisle 5.

Anonymous
#424759

they make more money than you!!! loser...check one of your redneck neighbors.

they took it.

either that or you live in the ghetto and some drug dealer took it. lol

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Review
#295135 Review #295135 is a subjective opinion of poster.