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UPS in Antioch, California - Gave me a defected lamp then if i wanted a refund i had to pay for shipping myself.

i think they have a contract with ups cuz they sent me a defected lamp and now i gotta pay for their mistake...no fair.......i would not buy from advance lamps evereverever again unless ur stoopid....no good no good....i am so pissed off this is bull s--- how do they expect me to buy from them again what if this happens again now i bought a lamp and i gotta pay because they sent me a defected lamp.....DO NOT BUY ANY THING FROM ADVANCE LAMPS OR WHEN THEY MESS UP U WILL HAVE TO PAY FOR THEIR MISTAKES....
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1 comment
Anonymous
#486037

why is this the fault of ups?

please don't have children.

Review
#320314 Review #320314 is a subjective opinion of poster.

UPS "delivery"

I was expecting a package delivered by UPS today, so I stayed home to sign for it. My building doesn't have door bells (unfortunate, but not much I can do about that), but it's never been a problem with other companies because they always call in advance so I can tell them. UPS does't call. They show up, look at the door and leaves a note containing no contact info and calls it an attempt to deliver. I call customer service who tells me that even though my package is still on a car driving around the city, I can't contact the driver and they only make one delivery attempt in one day so tomorrow I basically have to sit in front of my building all day since just calling me is to much to ask. Ended up having to change the delivery address to a different part of the country (no alternative address here) so I can have the package sent through the postal system. Thank you UPS
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5 comments
Anonymous
#488283

Is your number on every single pkg that comes to your house. You can ask ups to put your number in the board.

So when you have a pkg to be delivered, under your- address, your phone number and "call before delivery" pops up. That is if the drivers are willing to use their personal cell phones to call.

Anonymous
#488282

Is your number on every single pkg that comes to your house. You can ask ups to put your number in the board.

So when you have a pkg to be delivered, under your- address, your phone number and "call before delivery" pops up. That is if the drivers are willing to use their personal cell phones to call.

Anonymous
#485469

UPS is getting to be the worse company, have been trying to get a package to california from indiana pd to have sent over night for $101.00 and the package has still not been delivered 4 days later.... they keep putting things on the tracking online we call and think we have it fixed then to come to find out nothing has been done...nobody at UPS does there job, the only thing that happens is they drive those big brown trucks around town and you know what the wheels on the bus can also go round and round....

something needs to be do something about this company they need to make sure people are doing there jobs cause without people like us shipping with their company they would not have a job, they are a stocked filled company the us postal service is not... so come on UPS get off your *** cause right now my next package will be shipped FED EX.............

Anonymous
#484941

drivers dont have to use their personal phone to deliver your *** qvc or what ever other *** you order...no one will cater to you.

Anonymous
#484488

Youre a stinky inbred, thats their policy. Eat a chunky rotten cheese curd infested bung.

And find the nearest high bridge with no water underneath.

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Review
#320176 Review #320176 is a subjective opinion of poster.

UPS AND THEIR RETARDED DELIVERY DRIVERS

today i saw the driver come and was rather excited but then expirienced the worst service ever. needless to say i was pissed off. when asked a question he refused to answer and had a terrible attitude. he would very strongly refuse to give out their names and repeatedly told us that this wasnt their "job" etc. this worried me as maybe they dont even work for the company and is a scam of some sort, so then i called the company and found out that in fact they were their employees.then i decided to search online and not surprisingly found many complaints which also affected me,such as hidden fees and so on. we have already paid the company to ship the package to us but they have come up with aan array of fees. when asked what they were they would not answer and tell us its not their "job". im sure this will relate to many of you but all i could get before i walked away in rage was their truck #: 672637 and licence plate (alberta, CA): J-42970 -sincerly an unhappy victim
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2 comments
Anonymous
#485550

huh? you thought the guy who drove up to your house in a ups truck, wearing a ups uniform and delivering you a ups package is a scam artist who doesn't really work for ups?

wouldn't he just keep the item instead of giving it to you then? LOL

Anonymous
#484067

Learn how to spell first..

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Review
#320018 Review #320018 is a subjective opinion of poster.
I paid for overnite delivery at a huge cost because I am leaving for a month and wanted the item before I left. I ordered on Thursday UPS got the package Friday. Their website shows that it has not left the facility in Tenn I live in California. the website shows...
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3 comments
Anonymous
#536486

Ordered a package paid extra for overnight delivery to be delivered on 08/31/2012 Package made it to swainsboro GA about 30mins from me at 7am then all of a sudden package is being delayed until 09/04/2012 due to adverse weather conditions :? LOL It is sunny here checked weather in swainsboro thinking maybe :?

It is Clear and 88 degrees WOW Called ups they said same thing told the lady I am looking at it and it is sunny and 88 degrees and has been clear since 5am she said there was nothing she could do So I assume That is just an excuse they use alot like people are not smart enough to know the Weather.

WOW :( Guess Sunny and 88 degrees is just to Adverse to deliver in. If you cant deliver in the sunshine I hate to see what people in the gulf coast are going through you will never get your packages.

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Review
#319826 Review #319826 is a subjective opinion of poster.

UPS is like a mafia ops !

Had a shipment sent from the Netherlands to Cambodia. Story is long, but suffice to say they are now asking me more than 100 % of shipment value, to have my stuff delivered, without any justification ! They also say I cannot refuse delivery and have the stuff sent back to shipper ! UPS customer service continues to tell me to contact their agent... who is exactly who I am having problems with !! They are making me crazy and I really feel I am in the hands of extortionists. Don't use UPS, it might be cheaper than competitors, but it seems to me as ' organized crime"!
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Review
#319710 Review #319710 is a subjective opinion of poster.

How does UPS know when to *** me?

1.9
Details

Update by user Jan 26, 2018

Never updated. Never contacted by UPS.

No resolution nor refund offered.

Tptally unresponsive to questioning. Now will use then only under duress.

Original review posted by user May 16, 2012

WHY? In the name of Jesus H. Christ and all the Apostles, WHY can't they deliver on time? How do they know that your missing the delivery WHICH I PAID DEARLY FOR will *** me beyond belief, yet non time sensitives show up the next day. From NJ to DFW, overnight I get. But I PAY for expedited delivery and they *** up by the numbers? I am less than 4 miles from the major hub center center. The 5 pound package was tracked as "out for delivery" this morning (due at my door at 10:30 today). Now it is "rescheduled" for tomorrow. My package is on some trailer somewhere, and I'm out $750 air fare (cancel what I have, wait for the UPS guy to assle by tomorrow, then pay some ungodly airfare since I am now a walkup). AND THEY WANT TO GIVE ME *** ABOUT ASKING FOR A REFUND! FedEx isn't much better. Had the same kind of incident last week. So I changed to UPS. From now on I think I will just fly and pick up my equipment at the factory.
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Review
#318932 Review #318932 is a subjective opinion of poster.
Reason of review
Problem with delivery

UPS in Madrid, Madrid - My order was from UK to Spain it never arrived

I ordered on line for plants from UK. apparently they did make it to Spain, but UPS claimed not to have delivery address, first lie, my fone number, second lie, my E mail address, third lie; I understand they have sent me a postcard, which I am still waiting for. I had to cancel the order, therefore their customer lost a customer. I have tried to find out a directors name and e mail address this appears to be impossible. Great publicity for the company as I would never use them. Obviously I would reccomend any friends not to use them, expensive and totally unreliable.
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2 comments
Anonymous
#490212

Perhaps he was once told he was "scrawny". ;)------------------scrawny [ˈskrɔːnɪ]scrawn yadjective /ˈskrf4nē/ swiecnrar, comparative; scrawniest, superlative(of a person or animal) Unattractively thin and bony(of vegetation) Meager or stuntedWeb definitionsscrawny - scraggy: being very thin; "a child with skinny freckled legs"; "a long scrawny neck"scrawny - inferior in size or quality; "scrawny cattle"; "scrubby cut-over pine"; "old stunted thorn trees"wordnetweb.princeton.edu/perl/webwnScrawny - Variations in the physical appearance of humans, known as human looks, are believed by anthropologists to be an important factor in the development of personality and social relations, in particular, physical attractiveness. ...en.wikipedia.org/wiki/Scrawnyscrawny - Thin, malnourished and weaken.wiktionary.org/wiki/scrawny

Anonymous
#481933

There's probably more to this story I'm guessing. Most countries don't allow live plants to be imported by an individual.

It probably got seized by customs. Nothing you can do really.

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Review
#318760 Review #318760 is a subjective opinion of poster.

UPS in Ardmore, Oklahoma - Killed my Boxer,in my driveway not on road!!!

I have a pet safe containment system for my dogs so that they stay in the yard. When UPS comes up my driveway the dogs go meet them. But they don't come up the driveway slow due to being on a time schedule! On 5/10/12 my dog was ran over by UPS. This driver has made many deliveries to us and was aware how the dogs ran out to the truck. I think if he had slowed down this could of been prevented! But does UPS care -NO- just deliver fast!! The package was for the dog. The driver apologized and I believe he meant it but that won't bring my dog back! I blame UPS and their policy. No matter what deliver on time no matter what the drivers load is. Too much pressure on the drivers causes stress and not enough thinking time.
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4 comments
Anonymous
#505365

If your dog was on your property it does not need to be on a leash!!! UPS should put their money where their mouth is and give some money to this person to prove how sorry they are!

Anonymous
#481161

I am sorry for your loss. It sounds like your dog was on your property and the UPS driver was driving on your property, then the UPS driver had a responsibility to approach at a safe speed and yield.

The UPS driver may want to rethink on how fast he should be driving up someone's driveway.

It's bad enough he killed your beloved dog, next time it could be a small child.

anon, Perhaps you belong on huffington post,that's where most of the *** offs hang out.

Anonymous
#481144

In reference to comment by anon in Florida. First of all 350.00 was spent for a pet safe unit to keep my dogs within 100 yards of our home.My husband is a truck driver and on the road alot and that leaves me alone.

These dogs are great protectors and company.Second,I never knew when UPS was coming.I informed the driver if he called first I would put the dogs indoors, but this never happened! Also the driver had said this was not the first time.Packages are replaceable animals are not, but you wouldn't know that!! And do you really believe UPS would change because of a dog---REALLY!!!

Take your frustration out on UPS not my dog he didn't make your package late and if so it will never be late again,because he's gone. May god bless you.

Anonymous
#480773

I don't want my package delivered late because some *** can't keep their dog on a leash or indoors.

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Review
#318580 Review #318580 is a subjective opinion of poster.

UPS in New Providence, New Jersey - Refused to serve me saying he had no time, and I could come bvack later or go elsewhere

This is one of those UPS places. I went there to return one of my JC Penny caltaloguue purchases since JC Penny had tied up with them to faciliate free returns and exchanges of things bought online. I go and there is no one. I wait for 10 min, after which the owner (named Pankaj Teli) walks in. I hand him my merchandise with the invoice that came with it and then says he cannot see any price on it. I told him that was the only slip that I got from JC Penny other than my electronic recepipt. He says it will take him a long time to refund theat return since he will have to talk to a JCP representative about it, and started attending to the customer behind me in line. I told him if he had a computer, I could send him the elcetronic receipt if that helped (rememebr though this was all through no fault of mine). he refused saying computer was for internal use only. He told me I could either come back later, or got to another store if I was in a hurry. They happen to be the only ones offering this service for JCP witin a 10 mile. SO my only option now is to keep putting up with his obnoxious and unprofessional behaviour, so make the 10 mi. trip every time I have to use this service. I may as well stop buying from JCP online.
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Review
#318328 Review #318328 is a subjective opinion of poster.

My comment back to UPS -- this is not my first issue....

5/9/12 To: The Robbers who are AKA UPS From: Angie Skochdopole Re: $3.38 Invoice I received the enclosed invoice for $3.38 from you for no apparent reason. I will not be paying you an additional $3.38 for anything. And, I will NEVER be using UPS again in the future due to the horrible service I experienced with trying to use you to return something to Home Decorators. I want you to cancel my "account" and take me off any further correspondence or communication or "customer list", as I will never be a customer of yours again. I had a horrific experience with your Web site, and UPS in general in the process of trying to return some things from a vendor who required a UPS return. I will no longer be using that vendor either – b/c I do not want to be bound to sending returns via UPS. I have already paid more to return the merchandise than the merchandise even cost! I will no longer be ordering anything from any online or catalog vendors that use UPS for shipping – and, I am a huge online shopper. So, please take me off any list I am on within UPS. Please shove this $3.38 charge up your collective ***, and leave me alone in the future, as I would rather eat my young than have any experience with UPS in the future.
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Review
#317495 Review #317495 is a subjective opinion of poster.