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UPS in Lake In The Hills, Illinois - Horrible company
I recently had a claim with UPS because i did not receive a $30 dollar package. and i had amazon send me another because i clearly did not receive said package even though ups claims i did. now they are calling me at 7am harassing me to answer questions when i first wake up. some *** even went as far to say that they wanted a police report from me!? wtf *** you guys. when you lost a 400 dollar package my girlfriend sent to her aunt wtf did you guys do? oh we cant find it sorry. poof its gone. or how about when i got someones package on my door for a road that wasnt even close to mine? no one ever came back to get it or anything. they probably just assumed that the person got their package. idk what it was i didnt open it. waited a week before driving to them and *** them out. and how about when i send someone a 500 dollar package and the person rents the place to a different person before the package gets there and the rentor keeps the package and says it wasnt delivered to them? all you guys did was say that the person at the house said they didnt receive it. you wouldnt help me at all so now you want a police report? you can go *** yourself ups. call me again and i will come to your office and *** you up. i already told you if you call me again the police will be notified.
UPS SHIPPING IS A JOKE
I recently ordered a ps3 online and some games online from walmart on the 13th i got my ps3 shipped thru Fedex and it arrived the next day on the 14th however my games were shipped thru ups they shipped from Minnesota on the 14th arrived at san leandro,Ca on the 17th and has been stuck there for the last 3 days i am angry at walmart for shipping my games apart from my ps3 and at ups for not delivering my games for over a week now and still counting i really wish walmart stops using ups and starts using fedex more and also starts shipping items together from local stores and not from the other side of the country I WILL NEVER AGAIN BE USING UPS AFTER THIS!!
UPS hijacks your packages.
UPS does not deliver packages. What they do deliver is little sticky notes saying they 'tried' to deliver your package, without bothering to ring a doorbell. Yesterday, as I was getting off the subway, I saw the UPS truck on my block. When I got to my front door, there was no sticky note, so I figured my package was not going to arrive that day. This morning, at 7am, I saw the sticky note on my door, which means they "attempted to deliver" my package when I was already home, they just didn't ring the bell. The sticky note also had all the redelivery times crossed out, as if they were never coming back. I, as well as everyone else in my building, have resorted to leaving notes to UPS pleading to ring our doorbells. This is the service I'm paying for? To have to schlep out to a sketchy part of Queens on my weekend to pick up packages I paid to get delivered to my doorstep. Sounds like I'm doing all the work.
I've received packages via ups and fedex for more than 18 years on a weekly basis, as I home office. I never had a problem until the first of this year, when a package (a landline phone, no less) was reported as being delivered but none of us had seen it. UPS delivery guy came, told him that I didn't have package, we both talked about how we'd never had a problem before and so strange this one was a problem. It was a $43 phone, no less, nothing big or important or expensive. So... fast forward about 3 weeks. I found the box, it had been put into a packing box we were saving as we are preparing to move next spring. I immediately notified OfficeMax AND UPS that the package had been found, sorry about my mistake and issues. However, in the meantime, the driver of the truck had put a block on our address, we cannot receive anything unless signed for first. Regardless of the fact we have had - LITERALLY - thousands of packages delivered here with no problem, and the ONE problem we had was our own mistake, which we 'fessed up to, they are punishing us by making us be here every single package. In the past 2 weeks I've paid to have something shipped overnight, which didn't get to us in time because I was in the shower and couldnt' get to the door in time, or because they didn't knock loud enough to hear. From now on I will ONLY ship packages UPS that are HEAVY as *** and not needed in a hurry. Let the driver pay for his stubborness and stupidity. Everything that needs to be delivered in a rush, I will use Next Day Service via USP or FedEx, have not had troubles with either of them. So be warned - if you ever make a lost package delivery, even if a mistake is corrected, you will have to sign for every.single.box.that.comes, even if it was shipped overnight and the driver can easily see it was needed in a hurry.
I will never use UPS again!!
So i ordered a laptop and accidentally had it shipped to the wrong address (which i know was my fault) It was supposed to go to a family members home to keep it a surprise or else i would have used my own. But the thing that *** me off the most is that i called UPS and told them right away what had happened. Cause my tracking number said it had already been delivered 6 days ago. There best advice was to go to the address itself and get the package!! At that point I didn't mind cause there are only 3 houses on that block and my aunt's house was one of them. I actually went knocking on doors and of course no one has seen it, Which i actually doubt very highly but whatever. But what i actually discovered when i went knocking on doors, is that the address I had put in for delivery actually does not exist!!!! (even checked on MapQuest and Google) So again I called UPS to let them know that the address was non existent! And of course they didn't get a signature they probably just dropped a $700 laptop on the door or maybe some UPS guy/woman got a nice tip!! So there going to start a investigation which i'll get an answer in 8-10 Business days. But now after reading this website I probably wont get anywhere with this company. The UPS drivers just drop items off at any location just to get there job DONE!!!
UPS Innovations,, AETNA and USPS
UPS Innovations is a department of UPS. UPS Innovations sends the items they get to the US Postal Service for delivery. The UPS Tracking number is changed at the USPS so when your package gets lost they don't know where it is. I order medications that sustain my life through Aetna who ships by UPS through UPS Innovations who gives it to the post office. I sent in an Rx over two weeks in advance. It is lost. No one can find it. No one can help me find it. UPS customer service says it was delivered to USPS. USPS says they don't have it. I got bounced back and forth with no resolution. The only person they didn't blame was George Bush. NEVER USE AETNA mail order pharmacy, UPS or UPS Innovations. They are FUBAR and, well, the post office. What can I say. Put the three together and it is a formula for disaster. REPEAT:: NEVER EVER USE AETNA, UPS, UPS Innovations, USPS. Find another way.
UPS delivery guy was delivering a package to my business when my 30 pound austraiian shepard circled behind him and sniffed his shoe; he suddenly kicked my dog, getting her airborne, and claimed she bit him. I was within 5 feet of the incident, she didn't *** him (I...
I received a notice on my door today that this was UPS' second attempt at delivery and that they would make one more attempt tomorrow. I called the 1800# and asked the rep when was the 1st attempt to deliver made. I was told yesterday at 5:50p.m. I was at home at...
UPS lied about delivering the package
I bought a new vaccum cleaner online which was shipped via UPS. After waiting for a week, I checked the UPS website, which indicated that they delievered the package. I was home all day and the UPS guy never came. When I complained with the online store, a week later the UPS guy came asking about the condition of the package. He told me that he left it at the door and left (without any signature). So I filed a complaint with my credit card company. They started an investigation and followed up with UPS. Now UPS somehow cameup with a fake signature that the delievered the package. If there was a signature, why did the delivery guy say he left it at the door? Now my credit card company is claiming UPS has my signature and wont reimburse me the money. Now I paid $174 for a merchendise which I dont have. UPS stole it.
I ordered some items through a company and I realized the process time for the order to be sent out would take a few weeks. The items were sent on 9/5/12 and was to be delivered "by end of day" 9/10/12. Which isn't bad at all. Only a week. Well, I was checking...
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