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Upset

My husband shipped my keys overnight payed 30 dollars to do so the ups driver could not find my address went somewhere else not even on my street went to there house and they told him wrong address so he kept going now I'm not going to get my package till tomorrow even though I paid to have it here today if u type my address in on google it comes up this is his job u think he would know how to do it management was no help practically blamed me for it I will never use them again I don't suggest u do ether u will not likely get your package and costumer service is horrible the manger pretty much blamed me
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Review
#394286 Review #394286 is a subjective opinion of poster.

Ups let my dog out he was killed

ups made a delivery and left the gate open when my dogs were in the front yard. two dogs went out and one was killed on our street by a car. we are devistatated. when the driver retuned in the afternoon he simply tossed the packages over the fence and left so we assumed he knew and witnessed the tragedy. my husband and i are soooo sad. what shud we do? so tragic a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a a
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2 comments
Dick_Guzinya
#625798

If you loved your dogs you wouldn't have left them outside unattended. Especially if you knew a package was coming.

If you cared about your animals you would have kept them tethered if you couldn't be bothered to watch them even though they were in close proximity to a busy street. I hope you take better care of your remaining pet.

Anonymous
#625395

If you are old enough to be married, you are old enough to act like a grown up. What should you do, there isn't anything to do.

Heaven's, when I was in the early elementary grades I had a dog that got hit by a car, and my parents and I didn't carry on like it was a human being. This also happened, again, when I was in high school.

People get over it. These were both farm dogs, and the second one was also a cattle dog.

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Review
#394019 Review #394019 is a subjective opinion of poster.

UPS in San Mateo, California - Failed

On November 6th, I went to the UPS Store located at 7 West 41st Avenue, San Mateo, California. There I spoke with the clerk Mark. I explained that my grandma just passed away on October 26th and I was there to ship what she left to me. I repeated several times that the items were fragile and irreplaceable. I also marked my boxes fragile and this side up. He said, “No problem” and had me fill out the shipping form. I described my possessions to him in detail as I completed the form. Mark made sure that I checked the boxes on the form that read “Breakable and Not Replaceable.” Mark did not at any time indicate any risk with shipping these type items; he weighed each box and told me the charges for each of the 12 boxes. On November 9th, the shipment arrived at my home in Frisco, Texas. I saw Ben, the UPS delivery driver drop the first package down onto his cart. Shocked, I ran out to ask do you not see these boxes are marked fragile? His reply was that all boxes are handled the same. He asked if the store reviewed these boxes to ensure they were properly packaged. The boxes delivered were damaged, some torn open some smashed. There are more than half broken pieces, the majority of which are shattered. Valuables, such as Imported Fine China, Bone China Teacups, porcelain, crystal, etc. were in these boxes. On November 27, Greg came out to take pictures of our boxes in which I had already removed most of the items. He informed us if he were the man in the store, based on the items and weight, he would have never let them be shipped out of a UPS Store. My mom called the UPS store and explained to Mark what happened, he said, they are not responsible for the way the drivers handle the boxes. On December 7, a message was left my Skip, the storeowner that the claim was denied because the boxes were not packed properly. The United Parcel Services advertises itself as being a reliable and experienced company. The business code of conduct needs to be questioned regarding company and employee responsibility, procedures and communication, which have been violated. Set shipping standards of the company were never explained or any risk assessment mentioned. The service provided at the store was misleading to me because truthful information was withheld. What can Brown do for you???? Deny my claim and not even offer to refund the shipping charges??
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1 comment
Anonymous
#625564

Did the UPS Store or you pack the boxes?

If you did, YOU are responsible for having adequate cushioning around each individual item.

There is no fragile handling, everything travels on conveyor belts.

If the UPS Store packed the items, then you have a valid complaint.

So, who packed the boxes ?

UPS fulfilled their obligation, by delivering the boxes, why would they refund shipping charges ?

Review
#393839 Review #393839 is a subjective opinion of poster.
Tags
  • Risk
  • Ship transport

UPS in Los Angeles, California - Rude

my wife is 66 and i am 75. we have lived in the same house for 20 years, and never had a delivery problem with ups before. our normal delivery guy has become a friend, and we look forward to seeing him. last week he must have been on vacation. we got 3 attempted delivery slips with nothing else, not an indication who sent the item and what was in it. we called the service line and found it was wine, and was being held in the conejo ups station in newbury park. i went there to pick it up, and showed the person on duty, the ups slips. he was totally off the wall and extremely rude. i am recovering from surgery,so was on a cane. he didn't offer to help the two bottle shipment to my car. all i got was a lot of smart *** remarks from this guy, and based on that experience, i will specify fed ex until our regular route man comes back.
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1 comment
Anonymous
#625020

Too bad that in your final years you have become such an angry and grumpy person. Try being nice, it might make you feel better.

Review
#393796 Review #393796 is a subjective opinion of poster.
Tags
  • The Wall
  • Childbirth

UPS in Houston, Texas - Rude and incompetent service

I waited at home on a workday to receive and sign for a package of expensive wine shipped from California. The UPS deliverer came by and without ringing the doorbell left an "info notice." I called UPS immediately upon discovering the notice and was told I can get my package at "will call" at a station some 5 miles from my home--I had to go there between 7:10pm and 8:00pm that day. I got there at 7:00pm and waited 45 minutes. The rude and incompetent service attendant said that my package wasn't in will call afterall--but he told me this after I had been waiting! Now, I will need to go there another evening and hope against hope my package will be there.
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Review
#393326 Review #393326 is a subjective opinion of poster.
Loss
$400
UPS - I AM FURIOUS! $1000 Lost
UPS - I AM FURIOUS! $1000 Lost
UPS - I AM FURIOUS! $1000 Lost
I am absolutely *** FURIOUS with ups... Someone had ordered me a sex machine from Amazon, and the store owner of the parcel that was ordered chose to use ups... So not only was the package within itself worth over $1000, but he paid for the shipping, and then when my...
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2 comments
Anonymous
#1229756

so did u ever get the right package???

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Review
#393321 Review #393321 is a subjective opinion of poster.
Loss
$1328
The package was slated for delivery today, and it is an important package, so I stayed home all day and checked the front porch every few to several minutes. At the end of the day the package had not been delivered. I was not too surprised since their service has never...
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2 comments
Anonymous
#625333

I had the very same experience with them last week, They claim the ADRESS WAS NOT ACCURATE, WHAT THE *** IT IS THE SAME ADDRESS MY MAIL COMES TO EVERY FREAKING DAY!!!

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Review
#392361 Review #392361 is a subjective opinion of poster.
Loss
$200

UPS - Clothing Items Stolen From Package

For Spring Break I am going on a ski trip. I didn't have any of my ski gear so I asked my Mom to ship it to me. I am currently in college and live far from home. My Mom packed the box up to the brim with dried goods, my Northface ski jacket, ski pants, fleece leggings, socks, Goretex gloves, new Jcrew wool sweater, and new jcrew oxford shirt. The total weight of the package was 15.5 lb. When I received the package from my school post office it was significantly lighter. When I opened it up, only the dry goods remained. At first I thought my Mom had made a mistake but upon closer inspection I saw that there was curry powder everywhere inside the box. I tried looking for the burst curry packet but it was gone. That was the one food item that was missing. It became obvious that someone had cut into the bottom of the box, in the process puncturing the curry packet, and removed the clothing items. Additionally, the tape at the bottom of the box was ripped confirming that the box had been tampered with. It is just infuriating that this kind of thing could happen. The sweater and oxford shirt are no longer sold and I doubt we will get full compensation from UPS. The terms and conditions indicate up to $100 compensation regardless of the contents of the box. An "inspector" is going to be contacting me, but this is just unbelievable. The box my Mom sent me had no labels indicating the contents, which makes me wonder why anyone would have the intent to steal the contents. UPS should be responsible for the actions of their workers!!
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Review
#392311 Review #392311 is a subjective opinion of poster.
Loss
$350

UPS in Pittsburgh, Pennsylvania - Never made Third Attempt

UPS - Never made Third Attempt
UPS - Never made Third Attempt
Hello, This is Manpreet k sheabat here i was supposed to receive the Package that my friend got shipped on my address on Feb 27 which would be third attempt.That day was supposed to be my working day and class in the evening ,the time on my door slip says UPS will be here in between 2-5:00pm they never came i missed my class kept sitting there and calling UPS when they will be here.eply at 6:00 "mam around 7:00 pm we will be there".Reply at 7:00pm"sometime we deliver till late our driver is still delivering packages he wil be there around 8:00pm".Reply at 8:07pm "he is still on the move he will deliver it for sure and at that time they offered me if i can put in the request for pick up .My question was "will it effect the delivery for today?"the answer was"oh no mam he will still try to deliver today".He never did because i waited till 10:00pm for them to deliver the Package.End result:I missed my class,drove across city to pick up package next morning where there was detour and i was late for work next morning.
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Review
#392280 Review #392280 is a subjective opinion of poster.
Tags
  • The Delivery

UPS in Calgary, Alberta - Delivery service

Ups came to my door i did not hear the door bell. So they a delivery notice. First attempt and it said i would have to pick it up at crowfoot location. I got nothing but a run around. It is still on the truck. Well saw a ups truck go down a street near my house. So why could they have not DELIVERED IT. I thought it was after attempts. I would not remand this company to any one I want my package as as possiable.To me they are being arogant. This has spoiled my weekend. The lady i talked to on phone said it would take one two businees days why should have to wait Connie Stone
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2 comments
Anonymous
#625339

I agree with you Connie, You paid for it to be delivered, It should be delivered period!! when it happens to you dark shaft you probably wont be as understanding!

Dark_Shaft
#621057

connie, if you communicated with ups as poorly as you have here, it's no wonder they weren't able to do anything for you. get a grip, sweetie.

if your package was on a car and they made one attempt during the day, they won't reattempt that day because they have 100 more customers to deliver to. and the car you saw near your house may not even have been the one with your packagen ups centers generally have more than one.

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Review
#391492 Review #391492 is a subjective opinion of poster.